Senior UX Experience Designer

User Research

• Conducts generative research for the development of systems, products, services or devices.

• Plans own user research activities. Facilitates input from users and stakeholders.

• Collects and analyses user research data. Supports synthesis of research and the creation of insights, reports and presentations.

• Contributes to the selection of the user research approaches for projects and initiatives. Supports the adoption of agreed approaches.

User experience analysis

• Selects appropriate techniques and tools to develop user stories and elicit user experience requirements in complex situations.

• Identifies and describes the design goals for systems, products, services and devices.

• Identifies the roles of affected stakeholder groups. Resolves potential conflicts between differing user requirements.

• Specifies measurable criteria for the required usability and accessibility of systems, products, services and devices.

User experience design

• Selects appropriate tools , methods and design patterns to design user interactions with and experiences of a product, system or service.

• Translates concepts into outputs and prototypes and captures user feedback or evaluation to improve designs.

• Evaluates alternative design options and recommends designs taking into account performance, security, usability and accessibility requirements.

• Interprets and follows visual design and branding guidelines to create a consistent and impactful user experience.

User experience evaluation

• Selects appropriate tools and techniques to evaluate user experiences of systems, products, services or devices.

• Validates that security, usability and accessibility requirements have been met.

• Checks operational systems, products, services or devices for changes in usability and accessibility needs.

• Interprets and presents results of evaluations, prioritises issues and reports on remedial actions. Collates input for future user research.

Other