Scrum Master

Key Accountabilities:

Methods and tools

• Provides advice, guidance and expertise to promote adoption of methods and tools and adherence to policies and standards as per agile delivery.
• Evaluates and selects appropriate methods and tools in line with agreed policies and standards.
• Implements methods and tools at programme, project and team level including selection and tailoring in line with agreed standards.
• Manages reviews of the benefits and value of methods and tools.
• Identifies and recommends improvements.
• Contributes to organisational policies, standards, and guidelines for methods and tools.

Knowledge management

• Organises knowledge assets and oversees the lifecycle of identifying, capturing, classifying, storing and maintaining assets.
• Facilitates sharing, collaboration and communication of knowledge.
• Monitors the use and impact of knowledge; interrogates existing knowledge content to identify issues, risks and opportunities.
• Implements specific knowledge management initiatives.

Release and Deployment

• Leads the assessment, analysis, planning and design of release packages, including assessment of risk.
• Liaises with business and IT partners on release scheduling and communication of progress.
• Conducts post release reviews.
• Ensures release processes and procedures are applied and that releases can be rolled back as needed.
• Identifies, evaluates and manages the adoption of appropriate release and deployment tools, techniques and processes (including automation).

Organizational capability development

• Develops and maintains a detailed knowledge of capability improvement approaches and techniques and selects appropriate approaches for the organisation.
• Contributes effectively to identifying new areas of capability improvement within the organisation which may be enhancements to skills, technology or processes.
• Carries out capability improvement assignments, such as maturity or performance assessments to identify strengths and weaknesses.
• Selects and prioritises improvement opportunities, generates buy-in and plans improvement activities justified by measurable organisational benefits.
• Mentors and supports localised continuous improvement activities.

Measurement

• Supports projects, functions or teams in the development of project and/or operational methods for measurement.
• Specifies base and derived measures which support agreed information needs. Identifies and prioritises appropriate measures, scales, and targets.
• Specifies how to collect and store the data for each required measure.
• Provides guidance on collection of data including automation.
• Designs reports and reporting formats.

Relationship management

• Identifies the communications and relationship needs of stakeholder groups.
• Translates communications/stakeholder engagement strategies into specific activities and deliverables.
• Facilitates open communication and discussion between stakeholders, acting as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans.
• Provides informed feedback to assess and promote understanding.
• Facilitates business decision-making processes.
• Captures and disseminates technical and business information.

Consultancy

• Takes responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution. Identifies, evaluates and recommends options, implementing if required.
• Collaborates with, and facilitates stakeholder groups, as part of formal or informal consultancy agreements.
• Seeks to fully address client needs, enhancing the capabilities and effectiveness of client personnel, by ensuring that proposed solutions are properly understood and appropriately exploited.

Business skills

• Demonstrates servant leadership.
• Understands and communicates industry developments, and the role and impact of technology.
• Manages and mitigates organisational risk.
• Balances the requirements of proposals with the broader needs of the organisation.
• Promotes a learning and growth culture in their area of accountability.
• Leads on compliance with relevant legislation and the need for services, products and working practices to provide equal access and equal opportunity to people with diverse abilities.
• Identifies and endorses opportunities to adopt new technologies and digital services.
• Creatively applies a wide range of innovative and/or management principles to realise business benefits aligned to the organisational strategy.
• Communicates authoritatively at all levels across the organisation to both technical and non-technical audiences articulating business objectives.
• Learning and professional development   takes the initiative to advance own skills and leads the development of skills required in their area of accountability.
• Security, privacy and ethics — takes a leading role in promoting and ensuring appropriate working practices and culture throughout own area of accountability and collectively in the organisation.

Other

• Carryout any other reasonable duties as requested.

Skills:

• Excellent interpersonal, verbal and written communication skills
• A flexible attitude with respect to work assignments and new learning
• Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail
• Must have the ability to work methodically in a fast-paced, time-sensitive environment
• Demonstrable ability to apply critical thinking to problems and tasks
• Builds and maintains an in-depth knowledge of Project Management practices within the life sciences industry and how they affect customers adopting our products
• Ability to define and implement appropriate strategies
• Ability to identify and implement process improvements
• Proactively participates in skills improvement training and encourages their teams to participate
• Maintains an up-to-date awareness of trends, tools, technology, techniques and processes that affect technology within the Life sciences domain
• A self-starter and able to work under own initiative

Knowledge and Experience:

• Solid professional experience in the same or very similar role
• Proven working experience of project management/product delivery leveraging Agile methodologies
• Solid understanding of Agile methodologies, Scrum, Kanban, Scaled Agile and/or other development methodologies (certifications, desirable)
• Demonstrable experience and success driving Agile maturity and innovation across teams to deliver value
• Experience using tools to communicate progress to Stakeholders
• Experience of working in and knowledge of the life sciences and regulatory sectors

Education:

• Bachelor's Degree in a technical discipline (Maths, Science, Engineering, Computing, etc.) or a related study, or equivalent project-related experience
• English: Fluent