Deputy Manager-ID

The Learning Operations Team is a strategic partner across the global learning function for PepsiCo. We are responsible for providing learning leaders, sponsors and employees with insights and tools to enhance the learner experience.

Based out of India, the Global HR Operations Asst Analyst will be working with subject matter experts in end-to-end instructional design and development and enhancement of learning products.

The Asst Analyst will partner with subject matter experts and internal stakeholders to support the design and development of accurate learning solutions while applying instructional design theories, practices and methods.

• Be part of a team providing Learning Design & Development services.
• Collaborate closely with internal stakeholders to identify instructional goals/objectives for core programs and offerings
• Work with subject matter experts and stakeholders to design course format and packaging to provide seamless learner experience
• Participate in and contribute to setting the standards for learner experience that will enable learning objectives to be satisfied
• Train team members on WalkMe tool and instructional design development tools
• Work with subject matter experts and product owners to design learning assets for WalkMe tool
• Work with subject matter experts and internal stakeholders to design and develop eLearnings, simulation and learning videos
• Facilitate translation of learning materials into required languages using tools/vendors

• 3+ years of professional experience, preferably in a shared services/customer service or a related field
• 3+ years of experience developing classroom training, virtual instructor-led training, e-learning, simulation videos, learning videos, etc
• 3+ years of demonstrated experience in instructional designing for Adult Learning and Curriculum
• 3+ years of experience working in a HR environment or shared services role
• Basic knowledge of jQuery and HTML will be desirable
• Expertise in Instructional Design tools and applications (Storyline, Captivate, Camtasia, Vyond, EasyGenerator)
• Strong interpersonal skills and ability to communicate with people at all levels and cultures
• Ability to navigate a complex matrixed and virtual environment
• Customer focused and results oriented with attention to detail and solution focused mentality
• Strong sense of ownership, systematic troubleshooting and ability to follow through tasks to completion
• The ability to multi-task and handle competing priorities with the flexibility to meet the demands of the team when needed