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15 PB Partners Jobs

Associate Service Consultant

0-2 years

Gurgaon / Gurugram

1 vacancy

Associate Service Consultant

PB Partners

posted 22d ago

Job Role Insights

Fixed timing

Job Description

  • 1. Endorsement Management:
  • Handle policy endorsements efficiently, ensuring accuracy and compliance with insurance regulations.
  • Update policy details as per client requests and maintain meticulous records. 2. Mapping and Coordination:
  • Coordinate seamlessly with insurance partners and companies to ensure smooth processing of policies.
  • Facilitate effective communication between agency channels and insurance stakeholders. 3. Follow
  • Up Procedures:
  • Implement proactive follow
  • up mechanisms to track policy status and address client queries promptly.
  • Monitor timelines to ensure timely policy renewals and adherence to industry standards. 4. Claims Assistance:
  • Assist clients in navigating the claims process, offering support and guidance when needed.
  • Collaborate with insurance partners to expedite and resolve claim
  • related issues. 5. Escalation Handling:
  • Handle and resolve escalated customer issues in a timely and professional manner.
  • Implement strategies to prevent recurrence of escalations and improve overall customer satisfaction. 6. Policy Issuance:
  • Oversee the end
  • to
  • end process of policy issuance, ensuring accuracy and compliance.
  • Collaborate with internal teams to streamline and enhance policy issuance procedures. 7. Quotation Building:
  • Generate quotations using multiple insurance portals, ensuring accuracy and competitiveness.
  • Stay updated on product offerings and market trends to provide informed quotations. 8. Inspections and Coordination:
  • Raise inspections through insurers' portals, coordinating with relevant parties.
  • Ensure thorough and efficient handling of inspection
  • related processes. Desired Skills:
  • In
  • depth understanding of insurance products, policies, and industry regulations.
  • Familiarity with various insurance portals and platforms.
  • Excellent verbal and written communication skills.
  • Ability to convey complex information in a clear and concise manner.
  • Strong customer
  • centric approach with a commitment to providing exceptional service.
  • Proven ability to handle customer inquiries and resolve issues effectively.
  • Ability to collaborate seamlessly with internal teams, agency channels, and insurance partners.
  • Foster a positive and cooperative work environment.
  • Exceptional organizational and multitasking abilities.
  • Capability to manage and prioritize tasks in a fast
  • paced environment.
  • Analytical mind
  • set with strong problem
  • solving skills.
  • Proactive approach to identifying and addressing potential challenges.
  • Proficient in using insurance software, CRM tools, and Microsoft Office applications.
  • Quick learner with the ability to adapt to new technologies

Employment Type: Full Time, Permanent

Read full job description

Prepare for Associate Service Consultant roles with real interview advice

People are getting interviews at PB Partners through

(based on 2 PB Partners interviews)
Referral
Walkin
50%
50%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

What people at PB Partners are saying

1.0
 Rating based on 1 Associate Service Consultant review

Likes

You can learn,but work pressure is too much

Dislikes

Too much work pressure,personally I was suffering from jaundice and when I ask them 30 days time to recover,they didn't wait for me,asked me by HR department too resign forcefully.(Aarti negi was HR)

Read 1 review

Associate Service Consultant salary at PB Partners

reported by 6 employees
₹2.6 L/yr - ₹3.5 L/yr
12% less than the average Associate Service Consultant Salary in India
View more details

What PB Partners employees are saying about work life

based on 34 employees
63%
77%
54%
100%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

PB Partners Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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