Manager, Software Development 3

PayPal is a purpose-driven company whose beliefs are the foundation for how we conduct business every single day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

Meet our team:- PayPal SRE is a continuous engineering discipline that effectively combines software development and systems engineering to build and run scalable, distributed, fault-tolerant systems. The SRE team works together to ensure a continuous improvement to optimize for capacity and performance.

The SRE vision is to make PayPal the most reliable payments platform on the planet, and our mission is to build and democratize an AI driven reliability engine that builds trust by powering highly reliable customer experiences.

What you need to know about the role:-
As a leader in this space, your role would be critical to building an AI driven reliability platform. You will be committed to create the most compelling reliability experiences for our stakeholders and customers by democratizing our capabilities and offerings, driving reliability at scale. Predict, Prevent, Protect through next-gen intelligence technologies.

• Lead and inspire a high-performing engineering team.
• Drive a results-oriented culture with a strong focus on engineering excellence, execution, and craftsmanship as a Customer Champion.
• Develop trusted partnerships with developers, partners, and architecture leaders to drive optimized platform product delivery.
• Solution Architect, Design and Implement strategic devops software solutions that confirm to industry standards, and thereby lead the enterprise DevOps transformation strategy.
• Operate as an SME of critical KPIs like Observability, Resiliency, Availability, Latency etc., Drive definition, adoption and transformation of the devops metrices at an enterprise scale
• Lead the solutions that bring industry leading resiliency practices to PayPal and that solve the needs of our customers and business with an eye towards self-service products backed by efficient operations
• Collaborate with enterprise architects, executive leadership, business heads, product leaders to architect, design, draft converged roadmaps and implement large scale devops transformation strategies
• Lead complex technical and strategic discussions that involve multiple personas including engineering, architect, product, customer, and other stakeholders.

• Build a future strategy for an enterprise Incident Management leveraging GenAi
• Bring a strong industry perspective that can help shape and evolve the PayPal developer experience to be as good or better than other leading technology organizations.
• Drive effective, mature Agile practices and continuous execution improvements within your teams.
• Manage stakeholder planning and communications ensuring key outcomes.
• Recruit, coach, and mentor the best engineering and management talent.
• Build, coach, and manage a strong team of engineers that set the standard and can up-level the overall talent of the extended organization.
• Anticipate and aggressively remove obstacles that slow down or prevent products and programs from delivering on product and program objectives.
• Balance urgent and effective action, commitment to excellence, and taking the initiative to resolve problems; holds internal stakeholders accountable where appropriate.

• 15+ years of industry experience with 5+ years of leadership experience.
• Effective management and collaboration with geographically distributed teams.
• Ability to research, propose and prototype new principles, technologies, tools, and concepts and integrate them into the teams collective knowledge
• Ability to review deployment and delivery pipelines i.e., implement initiatives to minimize chances of failure, identify bottlenecks and troubleshoot issues.
• Passionate about quality and software engineering
• Working on problems involving scaling, innovation in fast-paced high-pressure environment.
• Proven results in delivery on platform product.
• Demonstrated strength at leading all phases of the Product Lifecycle, from setting the vision to roadmap planning, capturing requirements, project definition, execution, and operational excellence.
• Metrics driven engineering culture and pays attention to tracking KPI s to meet the outcomes
• Strong communication, listening, interpersonal, influencing, and negotiation skills; able to convey important messages in a clear and compelling manner.
• Manage a diverse team of talented software engineers; attract, grow, and retain talent while building a culture of accountability, quality, innovation, and inclusion
• Knowledge in Microservices interactions, Cloud Technologies, CI/CD, Jenkins, Testing methodologies is preferred.

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