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35 Paychex IT Solutions India Jobs

Supervisor, Global Services I - PIA H&B

3-9 years

Bangalore / Bengaluru

1 vacancy

Supervisor, Global Services I - PIA H&B

Paychex IT Solutions India

posted 9d ago

Job Description

Responsibilities
  • Recruits, selects, hires and evaluates performance of personnel to ensure all department and internal client needs are handled appropriately. Trains administrative staff on operations policies, procedures, and associated equipment to ensure efficiency and accuracy. Counsels and develops staff for personal and corporate advancement through career development, training programs and other resources as required for professional advancement.
  • Supervises Back Office Operations staff to ensure timely and accurate execution of data audit and data entry functions to allow front line and management staff to focus on quality service and business objectives. Establishes and manages workflows to ensure timely and accurate processing and efficiencies, reporting, ad-hoc research, pre-onboarding tasks, data entry, quality control, audit functions and other tasks completed to support business needs.
  • Partners with leadership across supported business units to communicates pertinent information and identify opportunities to enhance service provided to supported business units. Participates in and leads special projects at the request of management to provide supported managers with more time and better information to make quality decisions. Ensures that specific issues are directed to the appropriate personnel in order to provide high quality service.
  • Monitors internal audit and personal identifiable information (PII) compliance to minimize risk of information loss or misuse. Partners with leadership across business units to improve internal audit compliance, communicate pertinent information, and identify opportunities for efficiency and enhanced service. Acts as a subject matter expert in all internal audit procedures. Serves as a liaison between back office operations and Internal audit. Qualifications
    • H.S. Diploma - Required
    • 2 years of experience in Office setting with increasing responsiblity.
    • 2 years of experience in Customer Service.
    • 2 years of experience in Prior leadership experience.
    • 1 year of experience in Expected all training and demonstrate knowledge of the team queues and the actual work.
    • Strong verbal communication and listening skills.
    • Demonstrates analytical skills.
    • Demonstrates problem solving skills.
    • Effective interpersonal skills.
    • Demonstrates written communication skills.
    • Promotes information sharing.
    • Excellent collaboration and team building skills.
    • Ability to lead/manage others.
  • Responsible for developing, administering & facilitating strategic learning & development programs that drive new hire retention and employee productivity to meet business unit metrics, as well as company goals and objectives. Works as a strategic

    Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Supervisor roles with real interview advice

    Top Paychex IT Solutions India Supervisor Interview Questions

    Q1. sort the given array using only O(n) solution [0,1,1,1,0,0,0,1,0,1,0,1,1,0,0]
    Q2. find 2nd max num from the array
    View all 7 questions

    What people at Paychex IT Solutions India are saying

    Supervisor salary at Paychex IT Solutions India

    reported by 5 employees with 12-17 years exp.
    ₹12.2 L/yr - ₹16 L/yr
    325% more than the average Supervisor Salary in India
    View more details

    What Paychex IT Solutions India employees are saying about work life

    based on 106 employees
    80%
    94%
    78%
    50%
    Flexible timing
    Monday to Friday
    No travel
    Night Shift
    View more insights

    Paychex IT Solutions India Benefits

    Submitted by Company
    Cafeteria
    Health Insurance
    Hybrid Work Model
    Child care
    Team Outings
    Soft Skill Training
    Submitted by Employees
    Health Insurance
    Job Training
    Team Outings
    Work From Home
    Soft Skill Training
    Free Transport +6 more
    View more benefits

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    Paychex IT Solutions India Bangalore / Bengaluru Office Location

    View all
    Bangalore / Bengaluru, Karnataka Office
    Primeco spectrum 2nd floor, Primeco towers Arekere gate, junction, Bannerghatta Rd, Bengaluru, Karnataka 560076 Bangalore / Bengaluru, Karnataka
    560076

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