Add office photos
All Filters
98 Mphasis Jobs
Transctn Proc Asst Unt Mgr
Mphasis
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Description
Job Summary -
We are looking for a result-driven leader to be responsible for ensuring the SLAs and KPI targets as specified by the client are met consistently
Demonstrate strong process knowledge and lead process changes / improvement with end to end understanding of Product
Review and respond to client escalations, Team Queries, and support team as Subject Matter Expert
Monitor and supervise a team of associates to achieve the targets
You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum
Demonstrate strong process knowledge and lead process changes / improvement with end to end understanding of Product
Review and respond to client escalations, Team Queries, and support team as Subject Matter Expert
Monitor and supervise a team of associates to achieve the targets
You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum
Years of experience needed - 5+ Years
Experience and Skills
Should be graduate from recognized university
Strong command of the English language, along with analytic, interpersonal, and verbal and strong written communication skills
Ability to work in a flexible and production-oriented environment
Good interpersonal skills
Good understanding of key back-office operations metrics
Good analytical skill
Good planning skills
Good balance between people, process & clients
Good client management & relationship building skills
Ability to work in 24/7 process
Open to Work from Office
About Mphasis
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Assistant roles with real interview advice
People are getting interviews at Mphasis through
People are getting interviews through
(based on 503 Mphasis interviews)
Job Portal
Campus Placement
Referral
Company Website
Walkin
Recruitment Consultant
35%
18%
12%
7%
6%
4%
18% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Mphasis are saying
What Mphasis employees are saying about work life
based on 7.8k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Mphasis Benefits
Submitted by Company
Cafeteria 
Health Insurance Soft Skill Training Job Training
Submitted by Employees
View more benefits 
Compare Mphasis with
Cognizant
Compare
Wipro
Compare
Accenture
Compare
TCS
Compare
Infosys
Compare
HCLTech
Compare
Tech Mahindra
Compare
LTIMindtree
Compare
Hexaware Technologies
Compare
KPIT Technologies
Compare
Persistent Systems
Compare
DXC Technology
Compare
NTT Data Information Processing Services
Compare
Sutherland Global Services
Compare
eClerx
Compare
Coforge
Compare
Virtusa Consulting Services
Compare
L&T Technology Services
Compare
Cyient
Compare
CGI Group
Compare
Similar Jobs for you
Mphasis Bangalore / Bengaluru Office Locations
Bengaluru Office
Headquarter
Mphasis Limited, Bagmane Tech Park, Byrasandra Village, C V Raman Nagar
Bengaluru
Karnataka 560093
Karnataka 560093
Bengaluru/Bangalore, Karnataka Office
Headquarter
Mphasis Limited, Bagmane Laurel, 1st Floor, Tower A, , Bagmane Technology Park, C V Raman Nagar, Bangalore, Karnataka 560093
Bengaluru/Bangalore, Karnataka
560093
560093
Mainframe Developer (Cobol, CICS, Natural, Adabas)
5-10 Yrs
Mumbai, Hyderabad / Secunderabad, Bangalore / Bengaluru
Share an Interview