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19 Parekh Group Jobs
Customer Service : Liner
Parekh Group
posted 6d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Customer Service: Liner division
Eligible candidates must comply with the following :
- Maintaining customers focus on all times and answering to customer s enquiries using the company s standard guidelines.
- Handle client principal queries, answer general inquiries and complaints.
- Taking booking, rate filings, general cargo, Haz cargo and ODC to be handled.
- Support services to Documentation, Operational Sales.
- Act as a liaison between clients and operations other departments to ensure efficient service levels are delivered to the clients.
- Follow up with shippers on a daily basis.
- Identifying and escalating consistent or recurring problems with the system s functionality.
- Assisting management and Team Manager with any assigned special projects and providing backup as a team for and on behalf of
- the team.
- Sending load list details to the Ops team and sending SOB s as to all the shipper s/ forwarder s
Gender : Male / Female
Employment Type: Full Time, Permanent
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What Parekh Group employees are saying about work life
based on 85 employees
Strict timing
Monday to Saturday
No travel
Day Shift
Parekh Group Benefits
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