HR Help Desk & Support (Females)

Employee Assistance:

Providing first-line support to employees regarding HR-related inquiries, policies, and procedures.
Documentation and Record Keeping:

Maintaining accurate records of employee interactions, issues, and resolutions.
Onboarding Support:

Assisting with the onboarding process, including preparing orientation materials and conducting orientation sessions.
HR Systems Management:

Managing and updating HR information systems (HRIS) and ensuring data accuracy.
Policy Explanation:

Explaining HR policies and procedures to employees and ensuring understanding and compliance.
Benefits Administration:

Assisting employees with benefits enrollment, changes, and questions about benefits programs.
Leave Management:

Managing and processing employee leave requests and ensuring compliance with leave policies.
Employee Records Management:

Maintaining and updating employee records, including personal information, employment status, and performance reviews.
Issue Resolution:

Addressing and resolving employee concerns and issues, escalating more complex issues to senior HR staff as necessary.
Compliance and Confidentiality:

Ensuring compliance with labor laws and company policies while maintaining confidentiality of sensitive employee information