HR Help Desk and Support (Females only)

Key Responsibilities:

Employee Support:
Respond to employee inquiries via phone, email, and chat regarding HR policies, benefits, leaves of absence, onboarding, and other HR-related matters.
Provide accurate and timely information and resolve employee issues effectively.
Maintain a positive and helpful attitude towards all employees.
HR Policy & Procedure:
Assist in the administration and interpretation of HR policies and procedures.
Ensure compliance with all relevant labor laws and regulations.
Maintain accurate employee records and documentation.
Benefits Administration:
Assist with the administration of employee benefits programs, including health insurance, retirement plans, and other employee welfare programs.
Answer employee questions regarding benefits enrollment, claims, and eligibility.
Onboarding Support:
Assist with the onboarding process for new hires, including providing information about company policies, benefits, and resources.
Data Entry & Record Keeping:
Maintain accurate employee data in the HRIS system.
Prepare reports and analyze data as needed.