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49 Otis Elevator Jobs
Sr. Manager - Field Engineering
Otis Elevator
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Date Posted:
2024-11-06 Country:
India Location:
Head Office 9th Floor, Magnus Tower, Mindspace, Link Road, Malad (West), MUMBAI-400064, India Job Title
Field Engineering Technical support Manager
Role Overview:
Current position at head office is highly technical and analytical role and is responsible for technical support to field , critical problem solving, Subject matter expert for SMS (Service Management system) technical parameters. Responsible for Callback analysis and driving callback reduction. Involvement in new product development at factory from field perspective.
On a typical day you will:
- Provide engineering & technical support to Service, MOD, New Equipment field team
- Manage Callback reduction centre, analysis of the callback data of different product models, callback category and drive callback reduction
- Develop standard field processes/documents i.e. Maintenance procedures, Technical information articles, Field Training modules
- Involved in Factory LDC, PIC projects. Field learnings, follow the fleet, Turn-back resolutions
What You Will Need to be Successful:
- Good technical knowledge and quality analysis techniques skill essential
- Works closely and being a coordinator with field operations and factory team for technical issues
- Analytical and problem skill solving methods.
- Position require education qualification as Diploma/Degree Electronic/Electrical Engineering
- Minimum 5 years experience, elevator Industry experience preferable
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world s leading elevator and escalator manufacturing, installation, and service company. W e move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industrys largest Service portfolio .
When you join Otis, you become part of a n innovative global industry leader with a resilient business model. You ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you ll gain working alongside the best and brightest, keep us connected and on the cutting edge .
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and M ajor Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs .
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do . We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here .
Become a part of the Otis team and help us #Buildwhatsnext!
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Field Engineer roles with real interview advice
What people at Otis Elevator are saying
Rating based on 3 Field Engineer
reviews
Anonymous · Other
in Bangalore / Bengaluru
Likes
Safety culture is good
- Salary - Excellent
+5 more
Dislikes
Wotk life balance
Field Engineer salary at Otis Elevator
reported by
6
employees
with 3-11
years exp.
₹5.7
L/yr - ₹9.5
L/yr
84%
more
than the average Field Engineer Salary in India
View more details
What Otis Elevator employees are saying about work life
based on 789 employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Otis Elevator Benefits
Submitted by Company
Employee Benefits
Submitted by Employees
Health Insurance 
Free Transport 
Job Training 
Soft Skill Training 
Work From Home 
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