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Zoho Developer
OSCube Co
posted 8hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Responsible for implementation, customization, and daily administration of all Zoho applications, primarily Zoho CRM, Analytics, Sales IQ, and Desk.
- Involved in the complete project and software development lifecycle, including scoping/requirement gathering, system design, end-user testing, assisting in training, rollout, and user support.
- Understand business processes and requirements of internal teams to implement and customize various modules in the relevant Zoho applications.
- Communicate with external parties to source or communicate information as projects require.
- Create and maintain automation using workflows, custom functions, and widgets.
- Develop and manage user access privileges, homepage dashboards, and module and field-level customizations.
- Develop and maintain sync integrations between applications in the Zoho platform.
- Work with in-house web developers to resolve issues with lead capturing from web forms to CRM fields, either through third-party APIs or coding.
- Investigate and troubleshoot day-to-day issues in leads and opportunities management, contacts, companies, and the overall functionality of Zoho CRM.
- Test changes and solutions in development environments (sandbox) prior to go-live.
- Test fixes to ensure bugs and issues have been resolved.
- Provide general support for all enterprise applications.
- Provide on-site support for ad hoc requests, coding, live chat, and lookup, and manage company module data sync between CRM, Books, and Analytics.
- Work with the Zoho Team to troubleshoot any system errors.
- Create documentation for changes and updates for end users.
- Perform other responsibilities and tasks as directed by the manager to meet department/division objectives.
Qualifications:
- University graduate in Computer Science, Business Administration, or equivalent.
- Essential: Familiarity with the software development lifecycle.
- Preferred: Zoho Certified Administrator.
Years & Nature Of Experience :
3- 5 Years experience in all Zoho Applications (including Zoho One
Employment Type: Full Time, Permanent
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Flexible timing
Rotational Shift
No travel
Day Shift
OSCube Co Benefits
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