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12 Oritur Technologies Jobs
Customer Success Manager
Oritur Technologies
posted 6hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Develop and maintain strong relationships with customers, ensuring their success and satisfaction with our products and services.
Serve as the primary point of contact for customer inquiries, support requests, and escalations.
Understand customer goals and objectives, and work closely with internal teams to ensure that their needs are met.
Identify opportunities for growth and expansion within existing accounts.
Collaborate with Sales, Marketing, and Product teams to provide feedback and insights from customers to improve our products and services.
Develop and execute customer success plans, ensuring that customers are on track to achieve their desired outcomes.
Monitor customer usage patterns and proactively engage customers to drive adoption and usage of our products and services.
Drive renewals and expansions, ensuring that customers continue to see value in our products and services.
Provide regular reports on customer satisfaction, usage, and retention.
Requirements:
Bachelor s degree in computer science, information technology, or a related field.
Minimum 3-4 years of experience in a customer success or account management role.
Corporate level experienced candidate who knows to deal with Ticket System and emails.
Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
Strong problem-solving and analytical skills.
Ability to prioritize and manage multiple tasks and projects simultaneously.
Experience working in a fast-paced, dynamic environment.
Familiarity with customer success software platforms and tools.
Ability to work independently and as part of a team.If you have a passion for helping customers succeed and thrive, we encourage you to apply for this exciting opportunity to join our team as a Customer Success Manager.
Employment Type: Full Time, Permanent
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What people at Oritur Technologies are saying
Customer Success Manager salary at Oritur Technologies
reported by
1
employee
with 11
years exp.
₹7.7
L/yr - ₹9.8
L/yr
34%
less
than the average Customer Success Manager Salary in India
View more details
What Oritur Technologies employees are saying about work life
based on 8 employees
Flexible timing
Monday to Saturday
Within country
Day Shift
Oritur Technologies Benefits
View more benefits
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