IT Order Manager

about the role

IT Order Manager is a key role for timely and high quality completion of the POR to Order process steps under OCB, UCC & ESC responsibility.

Main activites (include but not limited to these activites)

• Ensure all orders are created within defined target timelines. Ensure proactive follow up on process steps and elimination of blocking points to support uninterrupted order flow.
• Ensure right first time and high quality order creation. Proactively anticipate customer requirements, deliver to meet or exceed expectations.
• Maintain standard and different process specific checklists for quality control.
• Proficiently Handling Entire Purchase Requisition to Purchase order Lifecycle.
• Good working knowledge on Oracle NFPS and Ofusion ordering tools.
• Possesses in-depth knowledge of the P2P processes and tools especially the steps related to POR to PR activity.
• Promotes and coordinates knowledge harvesting within the team & organization.
• Ensure that supplier s invoices are getting processed on time and remove if there are any bottlenecks.
• Demostrate high level of co-ordination with different departments within the organization to bring synergies.

• Customer oriented-Customer support skills.
• Good understanding on Project management & Lean Six Sigma tools.
• Excellent time management skills.
• Ability to work within an international and operational environment.
• Attention to detail, very good analytical skills for accuracy.
• Good Accounting & commercial skills.
• Fluent in English (French would be a plus).
• Ability to work autonomously within predefined tasks and planning.
• High level of competency in MS Excel, Power point & MS Access.
• Proactive, positive and constructive mindset.

Global Delivery & Operations

Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.