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Engaged Employer

Oracle

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3.7

based on 5.1k Reviews

1461 Oracle Jobs

Business Analyst 1-Ops

Oracle India Pvt. Ltd.

3.7

based on 5.1k Reviews

1-3 years

₹ 5.75 - 7.5L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

1 vacancy

Business Analyst 1-Ops

Oracle

posted 19hr ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Oracle Cloud Computing Operations Operations Management Operational Excellence

+ 4 more

Job Description

The Partner Transaction Center (PTC) is a centralized team within Global Business Revenue Operations (GBRO). The PTC team is responsible for the operational excellence of systems and processes used by Oracle s indirect channel representatives and partners globally. Oracle s partners are valuable as they help resell software, cloud and hardware products to end customers and their differentiated services combined with Oracle s technology help enable our customers to achieve their business goals.

The ideal candidate will have experience with managing partner relationships, implementing business and strategic functions, managing operations with multiple stakeholders, process optimization and work towards enhancing customer experience.

Career Level - IC1

We are looking for an exceptional, results-oriented individual who uniquely combines interpersonal skills to work cross-functionally within the organization.

Responsible for understanding and executing the workflow, processes and business practices for partners
Acts as a first point of contact for partners/channel representatives and liaison with external and internal stakeholders on a daily basis to support partner transactions
Continually provide insights and look for opportunities to improve the process.
Ability to identify and differentiate the key components of problem statement, generate a range of creative solutions, evaluate them and deliver the best outcome.
Work closely with the senior management to report on all aspects and support the execution of new initiatives to drive growth.

Shift Timings- 9 PM IST - 6 AM IST

Desired skills and/or experience

Interpersonal Effectiveness

Exceptional communication (written and verbal) skill with the ability to work independently and as a team
Manages conflict or other sensitive issues tactfully and effectively
Actively collaborates with team members, understands the dynamics and supports flexibly

Results/Detail Oriented

Strong organizational and problem solving skills with great attention to detail, including the capability to understand functional/technical specifications of the process
Seeks opportunities to improve process and offer suitable solutions
Constantly reviews performance with senior management to identify areas of development

Adaptability

Able to pick up and assimilate relevant information quickly and easily
Can think on their feet in rapidly changing environment and deliver ideal results.
Ability to gather process guidelines and deliver tasks independently

Customer Centric

Identify and prioritize partner needs and constraints.
Focus on improving stakeholder experience by understanding their needs and executing pertinent results
Adopts professional approach to partners, acts reliable and delivers results accordingly

Experience

1 to 3 years of relevant work experience in customer centric role
Experience working in an operational role, especially managing third party relationships is a plus

Employment Type: Full Time, Permanent

Read full job description

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