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1407 Oracle Jobs

ORMB Functional Support - Analyst

3-5 years

₹ 3.8 - 12L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

1 vacancy

ORMB Functional Support - Analyst

Oracle

posted 23d ago

Job Role Insights

Flexible timing

Job Description

The main role of a Support engineer is to troubleshoot and resolve highly complex Functional problems. The key skills put to use on a daily basis are - high level of Functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.

Education Experience:
BE, BTech, MCA or equivalent preferred. Other qualifications with adequate experience may be considered.
Minimum 3 years of implementation and support working experience.
##Functional/Technical Knowledge Skills:
Must have good understanding of the following with ORMB Functional Modules

We are looking for a techno-functional person who has real-time hands-on functional/product and/and/or worked with L3 level support; and/or having equivalent knowledge.

We expect candidate to have:
1. Strong ORMB - Banking / Insurance business processes knowledge and concepts.
2. Implementation/Support experience on ORMB modules like Billing, Pricing, Rates, Payments Collections.

3-6 years of experience in performing QA on ORMB
Familiar with ORMB data model, base functionality, and batch jobs
Developing and executing test strategies and test cases
Managing and reporting defects
Should have good communication skills and be able to work in a team in onshore offshore model.
Able to work well under pressure in a very fast paced environment
Solid understanding of ORMB configuration setup
Experience in SQL/PL-SQL, Rest Services and API testing
Experience in web Based Front end backend testing
Experience in using automation tools for ORMB testing
Knowledge of Agile methodologies
Strong communication and presentation skills

5. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using ORMB.
6. Strong problem solving skills.
7. Strong Customer interactions and service orientation so you can understand customer s critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers.
8. Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities.
9. Strong team player so you leverage each other s strengths. You will be engaged in collaboration with peers within/across the teams often.
10. Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features - and use this learning to deliver value to customers on a daily basis.
11. High flexibility so you remain agile in a fast changing business and organizational environment.
12. Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities.

# Personal Attributes:
1. Self-driven and result oriented
2. Strong problem solving/analytical skills
3. Strong customer support and relation skills
4. Effective communication (verbal and written)
5. Focus on relationships (internal and external)
6. Strong willingness to learn new things and share them with others
7. Influencing/negotiating
8. Team player
9. Customer focused
10. Confident and decisive
11. Values Expertise (maintaining professional expertise in own discipline)
12. Enthusiasm
13. Flexibility
14. Organizational skills
15. Values and enjoys coaching/knowledge transfer ability
16. Values and enjoys teaching technical courses

Employment Type: Full Time, Permanent

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What people at Oracle are saying

4.2
 Rating based on 66 Analyst reviews

Likes

In support projects you get to maintain work life balance

  • Skill development - Excellent
  • +4 more
Dislikes

Some managers are so rude and toxic that they forget their ethics and talk so rude

Read 66 Analyst reviews

Analyst salary at Oracle

reported by 464 employees
₹3.3 L/yr - ₹13.4 L/yr
23% more than the average Analyst Salary in India
View more details

What Oracle employees are saying about work life

based on 5.2k employees
80%
89%
78%
73%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Oracle Benefits

Submitted by Company
Career development and internal mobility
Health and well-being
Financial security
Benefits that suit your lifestyle
Submitted by Employees
Work From Home
Cafeteria
Gymnasium
Health Insurance
Free Transport
Team Outings +6 more
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