Staff Transaction Processing Consultant

Job Description 
        Product overview / Project overview (filled by Hiring Manager for FTE openings only)    OFSS BPO is looking for candidates with a minimum of 6 months and up to 3 years of work experience to work on back-office processes for the Correspondent Mortgage Divisions of its US Residential Mortgage client. Candidates with US Residential Mortgage / Financial Services experience will be preferred. Candidates with Financial Services experience working in Domestic BPO can also apply.                        Pre-Requisites (filled by Hiring manager)               Education :    
Preferably a Commerce Graduate- B. Com (H) and (P); BBA, BCA, Economics Graduates can also apply.

Engineering Graduates & candidates from IT background not eligible.
                        Soft / Behavioral Skills :    

Good Communication skills / Comprehension skills

Good Listening skills

Eagerness to Learn and Improve

Open to work in Night shifts / Indian Holidays

Team Player

                                                  Total Experience :     Min:Yrs.0.5Max:Yrs.3 Yrs            Relevant Experience :     Min:Yrs.0.5Max:Yrs.3 Yrs            Primary ( Essential ) Technical / Functional / Managerial Skills :    

Proficiency in MS Office, IT support applications and other BPO related applications

Good Typing skills with high Accuracy levels (30-35 words per minute, Accuracy of 90-95%)

Good Analytical Skills / Problem Solving skills

Good Decision-making skills

Flexible with shift timings

                                                                                                                                                                                                 Special Requirements:    

Minimum 6 months of work experience on a Mortgage / Financial Services project

Should be willing to work in night/rotational shifts

No Leave requirement over next 3 months

Not pursuing any Course / Degree / Diploma that may keep the candidate away from work or cause shift issues

                                                                            Proposed Opportunity (Filled by Hiring Manager)               Role :     Associate                         Responsibilities / Job tasks :    

Data Entry of around 100-150 fields on client Loan Origination Platform/system. Associate will have to pull up various loan documents from clients imaging system to find required information to be entered

Indexing of Loan Documents of the borrower per Standard Operating Procedures

Review all loan documents & match/complete the information on client funding system that is used to register & fund all loans

Figure out discrepancies in the information entered on the system against the loan documents

Add suspense condition in case any documents are missing or incomplete

Run Compliance Ease test on the loan to assess risks & the auditor regulatory exposure. Compliance Ease determines if the loan meets the requirement of Fannie Mae, Freddie Mac, FHA, VA, FHLB, secondary market investors & regulators etc.

Add suspense condition incase loan doesnt pass the test

Run RESPA test for 0% tolerance fees (Origination & transfer taxes fees) & 10% tolerance fees (Title fees, Appraisal, credit report etc)

Maintain Daily Production sheet

         
Career Level - IC1

Responsibilities 

Data Entry of around 100-150 fields on client Loan Origination Platform/system. Associate will have to pull up various loan documents from clients imaging system to find required information to be entered

Indexing of Loan Documents of the borrower per Standard Operating Procedures

Review all loan documents & match/complete the information on client funding system that is used to register & fund all loans

Figure out discrepancies in the information entered on the system against the loan documents

Add suspense condition in case any documents are missing or incomplete

Run Compliance Ease test on the loan to assess risks & the auditor regulatory exposure. Compliance Ease determines if the loan meets the requirement of Fannie Mae, Freddie Mac, FHA, VA, FHLB, secondary market investors & regulators etc.

Add suspense condition incase loan doesnt pass the test

Run RESPA test for 0% tolerance fees (Origination & transfer taxes fees) & 10% tolerance fees (Title fees, Appraisal, credit report etc)

Maintain Daily Production sheet

Skills:
Comprehension Skills,Data Entry,Financial Services,Good communication skills,Loan Origination,Problem Solving Skills,Team Player