Systems Analyst 3-IT

As a System Engineer II you will be responsible for supporting Oracle Cerner Health Care Clients IT Infrastructure involving management of - VMware vSphere, VMware Horizon and Citrix infrastructure. You will be expected to deliver Systems Management Support through 24X7 On-Call duties & work shifts that provide coverage to all the US time zones.





 Must have skills: 

Good understanding of Server virtualization and VDI - Horizon and Citrix.

Design, deploy, and manage VMware Horizon infrastructure including Horizon View, Horizon Agent, and Horizon Connection Servers.

Develop and implement VDI architecture that meets business needs and performance requirements.

Configure and manage virtual desktops, applications, and user environments.

Monitor, troubleshoot, and resolve issues related to the VDI environment.

Perform regular maintenance and upgrades to ensure the stability and performance of the virtual desktop infrastructure.

Provide technical support and guidance to end-users and IT staff regarding VDI-related issues.

Perform upgrade activities on Horizon, vSphere.

Maintain comprehensive documentation for VDI architecture, configurations, and processes.

Prepare and present reports on VDI performance, issues, and resolutions to management.

Secure the infrastructure with latest OS patch, drivers & firmware.

Develop SOP documents and implement best practices.

Support 24x7 On-call and troubleshoot critical events.

Perform capacity planning.

 Good to have skills: 

Hands on experience on managing Dell VxRail, Cisco UCS and HP blade servers.

Train and mentor junior Engineers on Server Virtualization solutions.

Career Level - IC3

Responsibilities 

Work closely with Oracle's internal business and development teams to drive the technical/functional global implementation of Oracle's applications internally. The main responsibilities may include:Manage all aspects of internal deployment projects and work closely with the internal teams on status, issues and communications. Define business specifications with the internal user community for the global deployment of the application. Define and drive business specifications for product and component integration points. Map standard application functionality to global/local business specifications. Manage product gaps from business specifications to product enhancement and/or business process change. Define product enhancements to drive solutions for all customers. Manage product setup definition and configuration along with internal business process teams. Manage all aspect of product rollout and coordination with internal teams. Define specifications for data migration from legacy systems into newer applications. Define specifications for data interfaces between applications for product rollouts. Manage user acceptance testing and transfer of information to internal teams. Provide technical support for implemented applications; diagnosing and reporting bugs, applying patches and upgrades as needed. Establish priorities for feasibility studies, systems design and implementation to develop new and/or modify the company's information processing systems. Coordinate with functional departments involved to collect system specifications, techniques, and controls. Interact with senior management within Product Development, Business organizations and Global IT.

Skills:
Horizon,Troubleshooting Skills