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Senior Analyst, Post Booking Services
3-5 years
₹ 4.35 - 7.2L/yr (AmbitionBox estimate)
Bangalore / Bengaluru
1 vacancy
Senior Analyst, Post Booking Services
Oracle
posted 9d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Responsible for anchoring calls/discussions and understand requirement from stakeholders and provide suitable resolution post working with upstream and downstream teams
- Ability to identify prioritize requests based on Customer Impact
- Collaborate with multiple teams to assist the stakeholders in effective resolution to their issues reported
- Driving a robust communication mechanism to achieve Customer/Stakeholder trust confidence
- Identify the cause of the issue and report it relevant Stakeholder for remediation
- Should display agility in adopting to rapidly changing business needs
- Conscious about the Quality of work being delivered and takes initiative to improve performance and processes through constant self-evaluation
- Work on assignments that are semi-routine in nature where ability to recognize deviation from standard practice is required.
- This role reports into Assistant Manager/Deputy Manager/Manager
- Strong analytical capability: Knows the business and understands how to analyze the metrics/key performance indicators required by self and team to deliver results
- Flair to work globally: Reach to different stakeholders across the Globe to ensure business is run smooth
- Effective Communication: With an effective communication skill, Understands and learns from what others say, conveys ideas and facts orally using language the audience will best understand
- Effective time management: Ability to multi task and delivery seamlessly
- Problem Solving ability: Successfully resolves difficult or complicated challenges
- Strong business acumen: Diligently attends to details and pursues quality in accomplishing tasks
- Influences others to change their perceptions in a positive, creative and respectful way
- Anticipates reactions and responds appropriately
- Identifies synergies across LOBs and acts on opportunities to integrate efforts
- Demonstrates value as a team player both within and across teams
- Shows willingness to adjust to changing work environments
- Quickly recognizes situations or conditions where change is needed
- Decision Making
- Makes timely, informed decisions that take into account the facts, goals, constraints, and risks
- Knows when to delegate with clearly defined responsibility and authority
Employment Type: Full Time, Permanent
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What people at Oracle are saying
Rating based on 69 Senior Analyst
reviews
Anonymous · Engineering - Software & QA
in Noida
The work culture is good. No micromanagement. Seniors are helpful. A structure process. Good bond among team. Cooperative collegues.
- Skill development - Good
Customer centric company so have to work in a shift in which client says. No work life balance when customer needs 24*7 support (which happens often)
Senior Analyst salary at Oracle
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