Sr Engineer

Role & responsibilities

• Configure, maintain, and optimize email gateways, including Proofpoint, Mimecast, O365 and G Suite, to protect against phishing, spam, malware, and other email-based threats.
• Monitor email traffic and analyze trends to identify potential security risks.
• Develop and implement policies and rules to enhance email security and compliance.
• Implement and manage DNS authentication protocols such as SPF, DKIM, and DMARC using tools like Proofpoint EFD and Valimail to secure email communications.
• Regularly audit and update DNS records to ensure compliance and prevent email spoofing.
• Collaborate with IT and domain administrators to configure and verify DNS settings.
• Monitor and analyze email DLP incidents and take appropriate action to mitigate risks.
• Work with stakeholders to ensure DLP policies align with business needs and regulatory requirements.
• Assist clients in understanding and implementing email security best practices.
• Provide training and guidance to clients on the use of email security tools and protocols.
• Troubleshoot and resolve issues related to email delivery, filtering, and security.

What were looking for

• Bachelor’s and/or master’s degree in computer science, Information Technology, or related field
• Excellent troubleshooting and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• 4-6 years of experience in a technical support environment working with Proofpoint, Mimecast, MS Exchange

Preferred candidate profile

Perks and benefits