Operating Procedures / Work Instructions: As per ProQuest and any local procedures.
Responsible for: Quality support Customer/Supplier issues, actively support internal initiatives including EDITDA, P2P, COPQ, Internal/External Audits.
Responsible to: Sr Quality Engineer.
Principle Activities:.
The role is to provide flexible Quality support to both internal and external customers forming part of the technical services team including VA/VE, BOM validation, Line Trials and Launch Support.
You will be required to manage multiple projects at once, working with not only the Engineering Team, but also the Purchase, Quality, New Part Introduction and Operations teams in both Optimas and the Customer..
Key Tasks and Responsibilities are defined as:.
Advice to customer on new fasteners required for new design projects.
To rationalize part profiles to utilize the minimum number of part numbers, standardizing as much as possible.
To generate Engineering based VA/VE proposals to provide savings.
Logistical support on vehicle launches.
Complete Line Trials in accordance with the plan.
You will be required to maintain and develop a set of key performance indicators.
Key Skills and Competences.
Strong Engineering background minimum 3 years of relevant experience..
Knowledge of automotive vehicles.
Knowledge fasteners, materials & finishes.
Analytical skills & Good problem-solving skills.
Process orientation the necessity to maintain good records and demonstrate value mean that a process lead method of operating is important.
Customer Service with a ?Can Do? attitude.
Results focused.
Assertiveness.
Communication Skills.
Written.
Verbal.
Negotiating.
Decision Making.
Leadership.
People Management.
Respect to internal personnel and external customer.
Presentation Skills.
Working as part of a team.
Change Management.
Leading Customer Meetings.
Microsoft Excel & Word.
Customer Concern Management.
Health and Safety.
Recognize the importance of good health and safety practice..
Ensure that working conditions and the use of resources satisfy current legislation, approved codes of practice and organisational requirements..
Ensure accidents and near misses are reported..
Ensure that potential or actual breaches of requirements are identified, properly reported and appropriate action is taken..
General.
Ensure specified deadlines for work and/or reporting are met..
Be accountable for the area of business you manage..
Maintain records as required..
Ensure any special instructions are noted and carried out..
Enforce good housekeeping.
Ensure HR policies are followed with full compliance.
Always act in a professional manner with respect that in line with Optimass guidelines and be an example to others..
Flexible working should Line Trial or Launch support requires it.
The above is not a definitive list and does not define the limits on the activities of the employee.
The employee will assist when other staff members are not available, (eg not at desk, out of office, absent).
The employee will carry out those duties, which are compatible with the role as defined by the Company and within their capabilities.
The Job Description may be reviewed and updated in-line with the business needs of the company.