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1 Stanza Living Operations Manager Job

Operations Manager

4-9 years

₹ 5 - 6L/yr

Hyderabad / Secunderabad

5 vacancies

Operations Manager

Stanza Living

posted 8d ago

Job Description

Key Responsibilities:

Team Management:

  • Lead, mentor, and manage a team of Front Desk Executives across assigned properties.
  • Conduct regular performance evaluations, provide feedback, and identify training needs for team development.
  • Foster a collaborative and efficient team environment to meet operational goals.

Property Operations:

  • Ensure smooth day-to-day operations of assigned properties, including food receipt, housekeeping, security, and resident services.
  • Conduct regular property inspections to maintain standards of cleanliness, safety, and compliance.
  • Oversee resident onboarding, exits, and key handovers, ensuring a seamless experience.

Resident Experience:

  • Act as the escalation point for resident issues and complaints, ensuring swift and effective resolution.
  • Monitor and improve resident satisfaction through feedback and service enhancements.

Vendor and Resource Management:

  • Coordinate with vendors for staffing, utilities, and meal services to ensure uninterrupted operations.
  • Monitor and address any service gaps or vendor-related challenges.

Financial and Inventory Oversight:

  • Ensure accurate cash handling and timely deposits across properties.
  • Monitor utility expenses and implement cost-saving measures without compromising service quality.

Operational Reporting and Strategy:

  • Analyze operational data and KPIs to track property performance and identify improvement areas.
  • Collaborate with senior management to align operational practices with organizational goals.

Crisis and Escalation Management:

  • Address emergencies or unexpected challenges efficiently, ensuring minimal disruption.
  • Support Front Desk Executives in escalating issues to the appropriate stakeholders.

Work Environment:

  • Regular travel to properties under management.
  • A dynamic and fast-paced role requiring adaptability and quick decision-making.
  • This role is ideal for individuals passionate about operational excellence, team leadership, and delivering exceptional resident experiences.


Employment Type: Full Time, Permanent

Read full job description

Stanza Living Interview Questions & Tips

Prepare for Stanza Living Operations Manager roles with real interview advice

What Operations Manager at Stanza Living are saying

3.4
 Rating based on 14 Operations Manager reviews

Likes

“I really appreciate the vibrant and fats-paced environment at stanza living. The company’s commitment to innovation in the managed accommodation sector is inspiring, it’s exciting to be part of a team that constantly challenges in status quo. Additionally, the focus on collaboration and professional growth has been incredibly reward..Read More

  • Salary - Excellent
  • +6 more
Dislikes

“One challenges I have noticed while working at stanza living is the fast paced nature of the work, which can sometimes make it difficult to maintain a work-life balance. However, I can understand that this is often the case in a growing and dynamic company. On the positive side, this pace also creates a lot of opportunities to learn..Read More

Read 14 Operations Manager reviews

Operations Manager salary at Stanza Living

reported by 37 employees
Lock Unlock
₹2.1 L/yr - ₹9 L/yr
54% less than the average Operations Manager Salary in India
View more details

What Stanza Living employees are saying about work life

based on 918 employees
50%
43%
49%
89%
Flexible timing
Monday to Friday
Within city
Day Shift
View more insights

Stanza Living Benefits

Job Training
Free Food
Health Insurance
Cafeteria
Soft Skill Training
Free Transport +6 more
View more benefits

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Stanza Living New Delhi Office Location

View all
New Delhi Office
Headquarter
6th floor, OSE Towers, 5B Hotel Aloft, Aerocity New Delhi
110037

Operations Manager

4-9 Yrs

₹ 5 - 6L/yr

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