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18 Accenture Operations Jobs

Service Delivery Operations Representati

3-8 years

Indore

1 vacancy

Service Delivery Operations Representati

Accenture

posted 1d ago

Job Description




Project Role :
Service Delivery Operations Representati



Project Role Description :
Assign and manage work assignments, drive people management activities for the delivery team. Manage service delivery quality and cost.

Must have skills :Microsoft 365, Automation Testing


Good to have skills :
NA
Minimum

3 year(s) of experience is required


Educational Qualification :
15 years full time education

Summary:As a Service Delivery Operations Representative, you will assign and manage work assignments, drive people management activities for the delivery team, and manage service delivery quality and cost. You will play a crucial role in ensuring efficient and effective service delivery. Your typical day will involve overseeing work assignments, collaborating with team members, and ensuring high-quality service delivery.
Roles & Responsibilities:
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work related problems.
  • Manage and assign work assignments to the delivery team.
  • Drive people management activities, including performance evaluations and career development.
  • Ensure service delivery quality and cost efficiency.
  • Collaborate with cross-functional teams to resolve issues and improve service delivery processes.
  • Identify areas for improvement and implement process enhancements.
  • Provide guidance and support to team members to ensure successful service delivery.
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in Microsoft 365.
  • Strong understanding of service delivery operations.
  • Experience in managing service delivery quality and cost.
  • Excellent communication and interpersonal skills.
  • Good To Have Skills:Experience with IT service management tools.
    Additional Information:
  • The candidate should have a minimum of 3 years of experience in Microsoft 365.
  • This position is based at our Indore office.
  • A 15 years full time education is required.

     
    Qualifications
     

    15 years full time education

  • Employment Type: Full Time, Permanent

    Read full job description

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    What Operations at Accenture are saying

    3.8
     Rating based on 7 Operations reviews

    Likes

    Bad management team & career growth

    • Job security - Good
    Dislikes

    With people and management doing politics, No salary growth.

    • Salary - Bad
    • +3 more
    Read 7 Operations reviews

    Operations salary at Accenture

    reported by 46 employees with 1-5 years exp.
    Lock Unlock
    ₹1.8 L/yr - ₹6 L/yr
    12% more than the average Operations Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 57k employees
    65%
    85%
    67%
    75%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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    Accenture Mumbai Office Location

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