Operational Analyst

Role & responsibilities

• Monitors and actively tracks financial outlook of IT software & hardware portfolio.
• Prepares executive reporting of IT software & hardware financial outlook and variance drivers.
• Identify Financial metrics and data to support decision making for Software Spend.
• Communicates via email and telephone with internal and external customers (IT, Finance, Procurement)
• Makes recommendations to improve IT Financial Operations Processes.
• Investigates and resolves ad hoc IT Financial Operations and Purchasing inquiries.
• Contributes to organizing, leading, facilitating, and communicating with cross-functional project teams.
• Works on developing metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
• Knowledge on Vendor Management and contracting terms for software suppliers.
• Review data files from Tangoe and ability to resolve complex credit billing issues.
• Extensive experience working with Oracle's ERP.
• Excellent Communication and MS office Skills.

Preferred candidate profile

• B. Com and MBA in Finance. 
• 2-5 years of experience
• Good Communication Skills
• Ability to understand end user issues
• Technical hands-on experience
• Able to work independently and excel in a collaborative environment
• Ability to trouble shoot
• Demonstrated knowledge of applicable IT systems /applications
• Ability to develop new systems and tools
• Experience in documenting and maintaining up to date systems procedures
• Demonstrated analytical skills
• Experience in performing in a fast-paced, high growth, rapidly changing environment
• Ability to identify and implement process improvements

Perks and benefits