AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Premium Employer
i
This company page is being actively managed by
OpenText Technologies Team. If you also belong to the team, you
can get access from
here
OpenText Technologies
Compare
All Filters
157 OpenText Technologies Jobs
Lead Cloud Applications Consultant
4-7 years
Bangalore / Bengaluru
1 vacancy
Lead Cloud Applications Consultant
OpenText Technologies
posted 6d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Excellent grasp of the principles of Customer Communications Management.
- Mandatory experience in administration and management of Exstream platform that involves Communication Server, Content Author & Empower, OTDS.
- Working experience in the design and development of Exstream Templates.
- Good working experience on the Cloud Native version of Exstream or OT Notifications.
- Good working experience in the management of Exstream applications in Cloud Technologies like AWS or GCP or Azure with containerized deployments.
- Proficient in Exstream administration, maintenance activities, patch & upgrade of Exstream components.
- Participate in the day-to-day administration of the systems, including Incident & Problem Management, Change & Release Management.
- Good knowledge in scripting - Java or .Net including Rest services.
- Strong analytical skills combined with ability to work in a fast-paced environment with geographically distributed teams
- Relevant Experience 9+ years.
- Willingness to work in shifts during weekdays and On-Call during weekends.
WHAT YOU NEED TO SUCCEED
- Professionally represent OPENTEXT to customers, partners and other OPENTEXT personnel always.
- Technical SPOC for assigned customer engagements. Take complete ownership of technical delivery including providing SME guidance to the TSS team.
- Proficient in conducting architecture, performance, and capacity reviews and developing recommendations for improvement.
- Lead & drive all major activities/milestones to completion within the agreed timelines.
- Improve team & delivery efficiency by showcasing process improvements and identifying automation opportunities wherever needed.
- Strong hands-on in managing Exstream applications for global customers using ITIL framework.
- Support and report to engagement Service Delivery Manager while assigned to active customer engagements. Regularly communicate status to the engagement project manager and proactively identify issues and preventive/remedial measures.
- Establishes relationships with client technical counterparts. Participates in weekly and monthly client service delivery meetings including escalation calls.
- Work in conjunction with colleagues from different teams of OpenText including product support, engineering, product management & Cloud Ops Teams (like DB, Storage, network etc.)
- Prepare, maintain, and submit activity/progress reports and time recording/management reports following published procedures. Keep delivery managers informed of activities and alert of any issues promptly. Provide inputs as part of engagement closure on project learnings and suggest improvements
- Provide knowledge transfer to team members, train staff personnel, provide on the job guidance and mentoring and conduct training sessions to customer personnel when authorized by management.
- Adhere to processes and methodologies to perform the required function. Report deviations from defined processes to the engagement project manager and recommend associated improvements.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Application Consultant roles with real interview advice
What people at OpenText Technologies are saying
Application Consultant salary at OpenText Technologies
reported by
2
employees
with 1-3
years exp.
₹7.2
L/yr - ₹9.2
L/yr
39%
less
than the average Application Consultant Salary in India
View more details
What OpenText Technologies employees are saying about work life
based on 1k employees
Flexible timing
Monday to Friday
No travel
Day Shift
OpenText Technologies Benefits
Submitted by Company
Health Benefits Employee Assistance Program (EAP) Wellness and Fitness Reimbursement Education Reimbursement Retirement and Stock Purchase Plans Paid Volunteer Time
Submitted by Employees
View more benefits 
Compare OpenText Technologies with
TCS
Compare
Infosys
Compare
Wipro
Compare
HCLTech
Compare
Tech Mahindra
Compare
LTIMindtree
Compare
Mphasis
Compare
Persistent Systems
Compare
Hexaware Technologies
Compare
Amdocs
Compare
Automatic Data Processing (ADP)
Compare
24/7 Customer
Compare
Compare
Thomson Reuters
Compare
NCR Voyix
Compare
Oracle Cerner
Compare
VMware Software
Compare
Adobe
Compare
Chetu
Compare
R Systems International
Compare
Similar Jobs for you
OpenText Technologies Bangalore / Bengaluru Office Location
Bengaluru/Bangalore Office
3rd and 4th Floors, Infinity
#436, Off Koramangala
Indiranagar
Intermediate Ring Road
Challanghatta, Domlur
Bangalore 560071
India
Phone: +91 80 61441000
Bengaluru/Bangalore
Share an Interview