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11 Ontrack Jobs

Sr. Manager, CLM Implementation (Hybrid)

Ontrack

4.0

based on 1 Review

10-15 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Sr. Manager, CLM Implementation (Hybrid)

Ontrack

posted 17hr ago

Job Role Insights

Flexible timing

Key skills for the job

Salesforce Project Management Analytical Chemistry ERP Systems Document Review Contract Management

+ 3 more

Job Description

The Sr. Manager of CLM Implementation will be responsible for leading, managing, strategizing departmental operations, and ensuring the delivery of high-quality, CLM implementation services.

The role requires:

Capability to oversee end-to-end CLM implementation projects
Working closely with clients to understand their business needs and ensure successful delivery
Blend of leadership, technical expertise, and client relationship management skills
Working closely with the Legal/Contract management team to deliver a high-quality output

Hybrid work opportunity.

India compensation is based upon the local competitive market.

Responsibilities

Establish and lead the CLM implementation team
Set strategic direction to drive excellence in service delivery
Develop and maintain best practices, frameworks, and methodologies for effective CLM implementation
Mentor and guide team members to foster professional growth
Oversee multiple CLM implementation projects, ensuring timely delivery within budget and maintaining quality standards
Collaborate with cross-functional teams to define project scope, objectives, and deliverables
Monitor project performance, manage risks, and implement corrective actions as necessary
Build strong relationships with clients to understand their business goals and requirements for CLM solutions
Conduct regular reviews to assess client satisfaction and identify areas for improvement
Manage the end-to-end CLM implementation process, including requirements gathering, design, development, testing, and deployment
Configure CLM templates, clauses, workflows, and connectors
- CLM advanced (SFDC, Coupa) connector configuration
- Partner connector configuration
- Custom integration development
- CLM Workflow implementation
Provide expertise in system configurations, integrations, and customizations for platforms like Ironclad, DocuSign CLM, Agiloft, Conga, Onit, etc
Stay updated on industry trends, tools, and best practices in CLM
Create BRD (Business Requirements Document) and IRD (Integration Requirements Document)
Prepare test case scripts for UAT and production instances
Conduct KT (Knowledge Transfer) sessions for UAT users
Plan and execute functional, regression, and sanity testing on Dev
Involve in P2P (Push to Production) Process

Experience

10+ years of experience in project management, client relationship management, or similar roles, with a strong focus on CLM systems
In-depth end to end process knowledge of Implementation for different CLM tools
Demonstrated success in defining, tracking and communicating internal and business focused metrics

Skills

Project Execution
Client Relationship Management
Analytical Problem-Solving
Process Optimization
Team Leadership
Strategic Leadership
Communication Excellence
Technical Expertise in various CLM platforms
Adaptability and Innovation
Results-Driven

Qualifications

Bachelor s/Master s Degree in Business, Information Systems, or a related field

Additional Qualifications

Certification in different CLM Platforms
In-depth knowledge of Salesforce
Knowledge of ERP solutions

Our Cultural Values

Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:

Humble - No one is above another; we all work together to meet our clients needs and we acknowledge our own weaknesses
Hungry - We all are driven internally to be successful and to continually expand our contribution and impact
Smart - We use emotional intelligence when working with one another and with clients

Employment Type: Full Time, Permanent

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