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54 OnActive Jobs

Costomer Support Role (0-2 yrs)

OnActive

0-2 years

OnActive

posted 19hr ago

Job Role Insights

Key skills for the job

Customer Service Customer Support Voice Support

Job Description

Role: Customer Support Executive

Roles & Responsibilities :

- Responsible for taking calls with customers and understanding their queries and concerns.

- Ensuring customer queries and concerns are resolved on time

- Need to maintain less than 8% shrinkage on MTD (Month till date)

- Need to be flexible in case of volume increases to support the callings.

Exp: 1 yrs

Languages to be known : Hindi is Mandatory + telugu

Industry: Any industry . Pref should have customer support.

Education : Degree

Shift Timings: 9 AM to 6 PM

Working Days: 6 days in a week (Mon - Sat)