Administrative Support
- Oversee daily administrative operations, ensuring everything runs efficiently.
- Manage office supplies, equipment, and maintenance, ensuring a fully stocked and operational workplace.
- Coordinate the scheduling of meetings, appointments, and conferences for hospital staff.
2. Patient Interaction
- Ensure the proper handling of patient records, ensuring confidentiality and compliance.
3. Staff Supervision and Coordination
- Supervise and manage clerical staff, including receptionists, secretaries, and administrative assistants.
- Coordinate staff schedules and work assignments.
- Ensure staff training on administrative policies and office technology.
4. Medical Records and Compliance
- Oversee the management of medical records to ensure accuracy and timely updates.
- Ensure proper record-keeping and manage the storage and disposal of sensitive documents.
5. Communication and Correspondence
- Serve as the central point of communication between medical staff and external vendors.
- Coordinate internal and external communications, including emails, phone calls, and written correspondence.
- Handle inquiries and ensure prompt resolution of issues.
6. Facility Management
- Ensure the office and waiting areas are clean, organized, and comfortable for both staff and patients.
- Monitor the condition of hospital facilities and arrange for maintenance or repairs as needed.
7. Human Resources Support
- Assist in onboarding, and training new staff members.
- Track attendance and manage leave requests for staff members.
- Maintain employee records and ensure compliance with HR policies.
8. Operational Efficiency
- Develop and improve administrative processes to increase operational efficiency.
- Implement policies and procedures to streamline workflows and ensure compliance with hospital standards.
- Resolve operational issues quickly and efficiently.
9. Technology and Data Management
- Maintain and troubleshoot office technology, including computers, phones, and medical equipment used for administrative tasks.
- Support the hospital's software systems, including electronic health records (EHR), billing systems, and scheduling platforms.
- Ensure data security and backup of critical administrative information.
10. Reporting and Documentation
- Prepare regular reports on office operations, budget performance, and patient feedback for senior management.
- Ensure that hospital documentation is up-to-date and that legal records are maintained appropriately.
Employment Type: Full Time, Permanent
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