Urgent Hiring Customer Service Associate- Domestic Process (DAY SHIFT)

Job Title: Customer Service Associate (CSA) - Domestic Process

Job Summary:

We're seeking a customer-focused Customer Service Associate (CSA) to join our Domestic Process team. The ideal candidate will possess average communication skills, with the ability to effectively resolve customer inquiries and issues via phone..

Key Responsibilities:

- Respond to customer inquiries and resolve issues promptly and professionally

- Provide accurate information on domestic processes, products, and services

- Manage customer complaints and escalate complex issues

- Process customer requests, updates, and cancellations

- Collaborate with internal teams to resolve customer concerns

- Maintain accurate records and documentation

Requirements:

- Associate's or bachelor's degree preferred, 12th pass candidate can be apply.

- Average communication skills (verbal and written)

- Ability to work in a fast-paced environment

- Basic computer skills (MS Office, email,)

What We Offer:

- Competitive salary (13k-17k)

- Benefits package (health Insurance )

- Opportunities for professional growth and development

How to Apply:

If you're a customer-centric and communicative individual looking to join a dynamic team, please submit your resume and cover letter to [insert contact information].

Contact Information:

[Company Name- Ocube Services Ltd.

[Address- D-12, Sector-63, Noida

[Phone Number- 9717682081

[Contact Person-Yuvanue Chauhan