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o9 Solutions

Compare

3.8

based on 225 Reviews

Video summary

66 o9 Solutions Jobs

Senior Technical Consultant - Customer Success

o9 SOLUTIONS, INC.

3.8

based on 225 Reviews

1-6 years

Bangalore / Bengaluru

1 vacancy

Senior Technical Consultant - Customer Success

o9 Solutions

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Virtual Assistant SAP CO Python SQL Oracle Automation Testing

+ 4 more

Job Description

We are seeking a highly-motivated and technically savvy Technical Consultant to join our team This role will support o9 customers post-implementation to ensure customer success and support, as well as to ensure the effective operation of the o9 platform Particular emphasis will be on the support of automated batch flows and timely response and recovery for any disruptions Will integrate across the support and DevOps teams to help troubleshoot and resolve issues, and to establish preventive measures for batch automation and for general systems stability Will also interact with customers, product development, product management, and services teams as required

What youll be doing:

Hands-on experience with SSIS, ETL, Informatica (ETL), or similar 1 year of experience managing multiple client batch jobs
Timely response and resolution of batch automation disruptions, in order to meet customer SLA s with accurate and on-time results
Validating, synthesizing, transforming customer data for planning, visibility, collaboration, and analytics using tools like SQL/SSIS/Excel, Apache NiFi, Hadoop, PySpark/Hive SQLs
Review and analyze the data provided by the customer along with its technical/functional intent and interdependencies
Ensure smooth operations of o9s cloud-based solution
Support continuous integration and continuous delivery processes
Collect, monitor and analyze systems performance data for improved performance
Create automated tasks with shell scripts (bash, PowerShell, python)
Understand the o9 platform s data model (table structures, linkages, optimal designs) post-go-live for maintaining, debugging, and enhancing various planning use cases
Participate in the technical design, data requirements gathering, making recommendations in case of inaccurate or missing data
Fine-tune performance at various levels; automate manual processes; establish checks and balances for sustained value delivery
Create and execute integration test-cases Work on bugs/issues and track the progress of resolving issues using support tools

What you should possess:

Ability to take complete ownership of work and deliver with minimal management oversight
Proficient in SQL and leveraging ETL tools like SSIS for data transformations
Proficiency in Python, Bash, and/or Powershell Scripting
Experience with Amazon Web Services (AWS), AZURE, Google Cloud Infrastructures preferred
Experience with planning applications like SAP, Oracle, e2open, Kinnaxis, JDA, etc preferred
Statistical, Optimization, and Simulation skills through software tools and packages like R/Javascript/Python preferred
Hands-on familiarity with Microsoft Excel/Access is a plus
Bachelor of Science, or higher degree in Computer Engineering, Supply Chain, Operations Research, Computer Science, Statistics, or a related quantitative field Masters of Science or higher degree in Computer Engineering, Supply Chain, Operations Research, Computer Science, Statistics or a related quantitative field is preferred

Employment Type: Full Time, Permanent

Read full job description

Prepare for Senior Technical Consultant roles with real interview advice

What people at o9 Solutions are saying

4.1

Rating based on 5 Senior Technical Consultant reviews

Anonymous · Engineering - Software & QA in Bangalore / Bengaluru

Likes

Company Culture, Immense learning opportunities and you are your own manager.

Salary - Good

+3 more

Dislikes

Work life balance is pathetic. They know it but they aren't effectively trying to solve it. Instead they hide it. They only hire more resources just so that they can't increase their clientele. I'm def sure all the resource they hired will just get out of this company in less than couple of years due to this same issue.

Work-life balance - Bad

Read 5 Senior Technical Consultant reviews

Senior Technical Consultant salary at o9 Solutions

reported by 79 employees with 1-5 years exp.

₹11 L/yr - ₹19.5 L/yr

26% less than the average Senior Technical Consultant Salary in India

View more details

What o9 Solutions employees are saying about work life

based on 225 employees

91%

95%

74%

86%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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