Industry Consulting Consultant

Req ID: 287932

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Industry Consulting Consultant to join our team in Pune, Mah r shtra (IN-MH), India (IN).

ERA s tools and reports will be integrated into the daily work of our partners, delivered through the following workstream pillars:

• BAU Operations - standard reporting, new requests, user admin and support, data analytics and User Experience Dashboard.
• Service Transformation - bespoke analytical projects (e.g. Systrack, Service Desk Contact Reductions).
• Self-Service Automation - dashboard development and maintenance, user training and support, report automation.
• Internal Op Model - agile new demand and WIP processes (Kanban), benefits realization and team capabilities
• Innovation - tooling, capabilities and scope.

Skills and Knowledge

Must Have

• Proven working experience as a Data Analyst or Business Data Analyst
• Technical expertise regarding data models, data mining, text mining, NLP
• Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (Python, Javascript)
• Knowledge of statistics and experience using statistical packages for analyzing datasets (Preferred)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings
• Educated to degree level / strong business experience

Good to have

• Excellent communication skills with the ability to talk to and present to a range of audiences
• Capacity to motivate others and lead change
• Ability to work under pressure on multiple projects and to agreed deadlines
• Passion for creating solutions with a positive attitude to change
• Excellent analytical skills and an informed, evidence-based, approach
• Strong interest in Business 0 challenges and opportunities
• Ability to work in groups, analyse data, use technology and manage projects

Technical Knowledge

• Experience with self-service analytics engines. dbRib is DB s self-service suite of reporting tools that meets reporting requirements and delivers enterprise business intelligence solutions.
• Knowledge of MS Power platform
• Presentation layer tooling such as Splunk, Tableau and New Relic to deliver data to users through self-service
• SAP database products for reporting and analysis
• User Experience and Productivity data sources - Systrack, Microsoft Admin Centre and bespoke data sources for analytics and reporting
• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Identify, analyze, and interpret trends or patterns in complex data sets
• Filter and clean unstructured data seek pattern to improve user experience
• Work with management to prioritize business and information needs
• Locate and define new process improvement opportunities

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.