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13 NRI Relationship Manager Jobs

Nri Relationship Manager

2-7 years

₹ 2 - 6.5L/yr

Mumbai

1 vacancy

Nri Relationship Manager

IndusInd Bank

posted 6d ago

Job Role Insights

Fixed timing

Job Description

Correspondence Office - Contact Center

Reporting:
Reporting to Team Leader

Duties and Responsibilities

  • Ensure that the customer’s mail is read completely and all concerns are addressed.
  • Provide customers with correct and relevant product and service information.
  • Ensure regular follow up is done and escalation matrix followed for speedy resolution
  • Research the required information using available resources.
  • Identify and escalate priority issues, route e-mails to appropriate resource for early attention.
  • Effectively communicate customer details to the resolution unit for timely resolution.
  • Meet commitments towards customers and organization
  • Understand the impact of e-mail / written communication.
  • Display Time flexibility towards shifts as per work floor requirements.
  • Be available for additional responsibilities as per business requirements.
  • Cross sell various Banks Products

Skills and Specifications

  • Experience in Call, Chat, Email customer engagement at Contact Centre preferred.
  • Good knowledge about consumer products such as savings accounts, current accounts, loans, KYC, Cards, ScanPay, and UPI.
  • Excellent communicator- excellent oral, written and interpersonal communication skills.
  • Ability to analyze the things by exceptional listening and analytical skills.
  • Should have the multi-tasking abilities and should be well versed in intermediate to advanced knowledge levels with service quality standards.
  • Should necessarily have strong knowledge of customer care processes and techniques and the related sector as well.
  • Demonstrated ability to work well in a team environment, Self-motivated and should be dedicated to provide exceptional service to the bank.
  • Good negotiation skills with customer-oriented attitude.


Experience:

  • Good command of English (Spoken/Written).

Qualification:

  • Graduate in any stream

Salary:
Between 3 - 4 Lakhs per annum


Interview Address


IndusInd Bank Ltd, Solitaire Corporate Park, Guru Hargovindji Marg

Building No. 8, 3rd floor, Andheri Kurla Road, Andheri (E), Mumbai - 400093

*Interviews to be conducted on Monday - Friday every week from 10am - 5pm.*



Please send your CVs on the below mentioned mail id and attend the interview.


[ Swain.Singh@indusind.com ]



Employment Type: Full Time, Permanent

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IndusInd Bank Interview Questions & Tips

Prepare for IndusInd Bank NRI Relationship Manager roles with real interview advice

What NRI Relationship Manager at IndusInd Bank are saying

2.4
 Rating based on 19 NRI Relationship Manager reviews

Likes

Seeing right now what is good

Dislikes

They dont understand the giving space to the new emoloyees & dont focus on training..product enhancement should be there

  • Salary - Poor
  • +4 more
Read 19 NRI Relationship Manager reviews

NRI Relationship Manager salary at IndusInd Bank

reported by 148 employees
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₹3.2 L/yr - ₹11 L/yr
5% less than the average NRI Relationship Manager Salary in India
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What IndusInd Bank employees are saying about work life

based on 11k employees
60%
46%
53%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

IndusInd Bank Benefits

Submitted by Company
Health insurance
performance bonus
sick leave
Submitted by Employees
Health Insurance
Job Training
Soft Skill Training
Team Outings
Work From Home
Free Transport +6 more
View more benefits

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View all
Chennai Office
69, Eswarar Koil Street, Muthamiz Nagar, Karapakkam Chennai
Tamil Nadu 600096
Chennai Office
69, Eswarar Koil Street, Muthamiz Nagar, Karapakkam Chennai
Tamil Nadu 600096

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