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Client Relationship Manager
Novel Office
posted 9hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Build relationships with key employees among customers.
- Create plans to address client s business needs.
- Advise clients on creating profitable processes.
- Schedule regular meetings with customers to ensure they are satisfied.
- Act as point of contact for complaints and escalate issues as appropriate.
- Help sales team up-sell or cross-sell services and products.
- Ensure both the company and clients adhere to contract terms.
- Study competition to find new ways to retain customers.
- Set sales and revenue targets and work diligently to meet them.
- Ability to understand complex client requirements and translate them to actionable strategy.
- Any Graduate / MBA Graduate (Hotel Management Background Preferred)
- Good Communication & Interpersonal Skills.
- 2+ Years of experience.
Employment Type: Full Time, Permanent
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(based on 34 Novel Office interviews) What people at Novel Office are saying
Rating based on 1 Client Relationship Manager
review
Anonymous · Customer Success
in Bangalore / Bengaluru
Environment and Responsibilities
Nothing as such
Read 1 reviewClient Relationship Manager salary at Novel Office
What Novel Office employees are saying about work life
Novel Office Benefits
Cafeteria 
Work From Home Team Outings Health Insurance 
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