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320 Novartis Jobs
Payroll Expert
Novartis
posted 16hr ago
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Flexible timing
Key skills for the job
Job Description
About the role:
To support the development of P&O processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.
- Support the team in the operational conversion of P&O strategic objectives.
- Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training -Support the identification and planning of services P&O Services will provide.
- Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts -Perform user administration tasks (e.g. access management).
- Track service requests and troubleshoots - analyze error messages and questions -Support periodic cost and efficiency analyses to support productivity objectives -Support personnel cost budgeting process and control.
- Support evaluation of the services / processes / continuous improvement in scope.
- Contribute to P&O Services projects at country or BU level
Certified Payroll Professional designation or equivalent experience preferred.
At least 5 years of experience in major payroll processing operation with employees
Proficiency in English - other languages are an advantage
Knowledge of any ticketing tool like Service Now
Employment Type: Full Time, Permanent
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Rating based on 2 Expert
reviews
Anonymous · Research & Development
in Hyderabad / Secunderabad
Salary, learning
- Salary - Good
Promotion and growth, skills, connected
- Skill development - Poor
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