Senior Manager - Information Technology/SAP HANA - Manufacturing (12-15 yrs)

Senior Manager - Information Technology/SAP HANA

Responsibilities:

- Develop reliable metrics for hardware, software and storage while ensuring strategic capacity planning

- Communicate clearly with administrative and manufacturing staff as well as vendors

- Oversee the operation of SAP server systems.

- Identify security vulnerabilities and eliminate them with strategic solutions that increase data safety

- Direct and support implementation of software and hardware upgrades

- Identify and recommend new technology solutions that we can implement.

- Manage the IT Operational help desk

- To identify and have a good working relationship with all stakeholders and business users to ensure Customer Delight

- Liaison with vendors, contractors to secure network products and other infrastructure services

- To support and coach team members

- Accountable for smooth Operations with agreed SLA's