Nokia Hiring For Associate (BE/B.Tech, EEE, ECE, Computer Science)

Job Description

Role requires tasks majorly listed below (but not limited to)

1) End to end faults handling, troubleshooting network issue and resolving problems in respective domain 2) Providing Root Cause Analysis 3) Coordinating with Vendors & CARE organisations 4) Preparing SLA/Performance reports and meeting with Customers to manage regular operations. 5) Should be ready to work in 24x7 environment. This is a must 6) Trouble Ticket handling 7) Customer Issue handling 8) Ensure to Acknowledge and close TT within SLA/OLA 9) Prepare, implement and verify the configuration and integration of a Node /system/services 10) Emergency Handling and chronology preparation 11) Coordinating with care/vendor team for handling resolved cases 12) Interfacing with other Technical Teams 13) Coordinating with field team if onsite support required on faults 14) Hand over and activity sheet preparation 15) Ability to identify problems and act accordingly as per defined CM process 16) Ensuring Post check of activities done during MW period. 17) Experience in trouble shooting of configuration related issues. 18) Preparation of script and Impact analysis for changes that needs to be done in network. 19) Ensuring coordination with cross-functional teams (if any) for various issues during any configuration changes. 20) Supporting AM engineers in day today activities.

Qualifications

Qualifications Required: Bachelors degree in Electronics/ Electrical / Computer

Passed out 2024 only require to apply

Science/Communication Engineering/ Telecom

Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people’s lives and help to overcome some of the world’s most pressing challenges. We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. Nokia culture welcomes people as their true selves.

Come create technology that helps the world act together.