IT Technical Engineer

 Family Description 

Information Technology (IT) acts as an internal function the developing, running, and maintaining of the IT systems and platforms Nokia is running on. Develops and maintains applications to meet the business needs of the organization. Covers the performance and monitoring of day-to-day database and system activities as well as the provision of remote support to users regarding hardware and software problems.

 Subfamily Description 

IT Advancement & Design (ITA) comprises further development of information technologies and IT platforms for business solutions and services. Covers driving of proactive needs analysis ensuring that business needs, demands and challenges are well understood, and that business execution plans and capabilities are delivered on time and within budget. Contains management of demands and priorities while assuring alignment with the corporate strategy and budget. Comprises optimization, harmonization, and implementation of Nokia's IT environment and systems by providing area specific knowledge. Covers representation of the whole IT organization to global or regional business stakeholders and user communities. Works closely with the different service providers that are part of the IT eco-system, governs their performance, and acts as main interface between IT and the business including incident escalations. Comprises identification of opportunities for process and concept development as well as improvements. Covers planning and managing of the development, testing, and implementation of process / concept improvements and system changes at own responsibility area. Contains translation of requirements into system terminology and functionality as well as the delivery of process and system end-user training.


 Skills: 

Bachelor's degree in Computer Science, Information Technology, or related field; Master's degree preferred.

4-10 years of IT or R&D development environment supporting experience, especially requires working experience in Linux/Unix environment

Has working experience in Python scripting, Shell scripting, Perl scripting, PHP, HTML5, CSS, jQuery/JavaScript, Automation

Has operation experience in databases like MySQL, Cassandra

Basic knowledge of Modeling Methods, UML, Modern SW architectures, UML SW simulation, and Code generation based on UML models

Has knowledge of modeling design engineering environments & processes. e.g. Modeling Design Tools (MagicDraw Client, Teamwork Cloud, Cameo Collaborator)

Good to know Microsoft technologies such as Power App, Power Automate, Power BI, etc..

Strong problem-solving and analytical skills, the ability to manage complex projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives.

Excellent written and verbal communication skills, interpersonal and collaborative skills.

Knowledge of IT infrastructure, compute architecture concepts and principles

Ability to work independently and collaboratively within a team with a making it work mentality

Adaptability and a willingness to embrace new technologies and industry best practices.

 Responsibilities: 

Provide Modeling Design tools support to business

Collect and analyze business demands. Provide UML tools' architecture, process, and technical support to business demands

Understand modeling design tool' roadmap and implement tools' upgrade, customization, and plug-in customization along with business-specific process

Work with tool vendors to follow up on the main issues of applications, and do the vendor's releases to support Nokia tool usage

Manage service vendor support performance and service escalation

Member of Service Delivery Management Organization with shiftable on-duty responsibilities

Continuously monitor and optimize IT infrastructure performance, identifying areas for improvement and implementing solutions to enhance efficiency, reliability, and scalability.

Effectively communicate with internal stakeholders and external vendors.