NOC Engineer - SMS

Position : NOC Engineer - SMS

Job Description

• Provide 24X7X365 NOC Support for VAS related issues
• Manage day to day operations of SMS NOC Customer/Vendor/Route/Rate Configuration Management,Trace Capturing & Troubleshooting
• New clients interconnect and interconnection testing
• Monitoring of all alarms/alerts from system and System health checklist for various nodes
• Monitoring Disk Space, log files, Dumps/logs purging, application up-time
• Capacity management and reporting in case of possible breach of capacity
• Answer customer emails/calls and provide timely & high level of service
• Use a variety of tools (Ethereal/Wireshark, ping, traceroute, browser, etc.) to quickly verify reported events
• Head to Head testing/configuration with clients
• Management reporting as per requirement
• Maintain a good understanding of all NOC processes and implement them appropriately

Mandatory Skills: SMPP, SMSC

Total Experience : 2-6 years

Relevant Experience : 2 years in SMPP, SMSC

Location : Only Ahmedabad Work From Office

EDUCATION QUALIFICATION REQUIRED:

• Bachelors/Masters or Diploma any field