Sales Administration Role

We are seeking a motivated and detail-oriented IT Sales Admin to support our sales team in managing administrative tasks and ensuring smooth operation of sales processes. This internship provides hands-on experience in sales operations within the IT industry and is an excellent opportunity to develop skills in customer relations, data management, and technology sales.

Key Responsibilities :

Sales Support :

- Assist the sales team in preparing proposals, quotations, and contracts.

- Process and manage sales orders in the CRM system.

- Coordinate with the sales team to ensure timely delivery of products and services.

CRM Management :

- Update and maintain customer and sales records in the CRM system.

- Generate sales reports and dashboards for management.

- Assist with tracking customer interactions and opportunities.

Customer Communication :

- Serve as a point of contact for customer inquiries regarding sales orders and product information.

- Help coordinate customer meetings and follow-ups.

Administrative Support :

- Manage documentation, including contracts, agreements, and sales-related materials.

- Organize and file digital documents in relevant databases.

- Assist in managing sales calendars and scheduling meetings.

Collaboration :

- Work closely with the IT and Sales teams to ensure product knowledge and service updates are aligned.

- Coordinate with the logistics team to ensure timely delivery and fulfillment of orders.

Skills & Qualifications :

- Education : Currently pursuing a degree in Business, IT, Marketing, or a related field.

Technical Skills :

- Basic knowledge of CRM software (Salesforce, HubSpot, etc.) is a plus.

- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).

- Communication : Strong verbal and written communication skills.

- Attention to Detail : High level of accuracy in handling sales data and documentation.

- Team Player : Ability to work collaboratively in a fast-paced team environment.

- Problem-Solving : Strong analytical skills and the ability to think on your feet.

What You Will Gain :

- Hands-on experience in IT sales and sales operations.

- Exposure to CRM tools and sales management systems.

- Opportunity to work in a collaborative and fast-paced IT environment.

- Mentorship and career development opportunities.