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51 New Relic One Jobs
Senior Cash Applications Analyst
New Relic One
posted 1hr ago
Job Role Insights
Key skills for the job
Job Description
Payment Application Reconciliation
- Apply payments (checks, ACH, wire transfers, and credit cards) to customer accounts with precision and efficiency.
- Reconcile daily cash receipts, promptly addressing any discrepancies.
- Ensure accurate and timely posting of payments in ERP systems to maintain data integrity.
Credit Card Processing Compliance
- Oversee credit card transactions from processing to reconciliation, ensuring accuracy and security.
- Monitor compliance with Payment Card Industry (PCI) standards and company policies.
- Collaborate with teams to enhance workflows and resolve customer-related credit card issues.
Dispute Resolution Research
- Investigate and resolve unapplied or misapplied payments, ensuring timely resolutions.
- Partner with collections and billing teams to handle payment disputes, short payments, and deductions.
- Manage unidentified receipts through detailed account research and collaboration with stakeholders.
Reporting Analysis
- Generate and maintain daily, weekly, and monthly reports on cash application performance.
- Analyze trends to identify recurring discrepancies and implement corrective actions.
- Support audits and provide reconciliation insights to the AR and Finance teams.
Process Optimization
- Lead initiatives to streamline cash application and credit card processes, driving efficiency.
- Collaborate with IT and automation teams to implement and improve system functionality.
Collaboration Stakeholder Engagement
- Serve as a key liaison between AR, Finance, Sales, and external customers to ensure smooth payment processing.
- Address customer inquiries promptly, delivering high-quality resolutions.
Support for Financial Close
- Assist with month-end and year-end reconciliations, ensuring accuracy and timely completion.
- Provide actionable insights to senior management on payment trends and operational efficiency.
This role requires
- Technical Expertise: Proficiency in ERP billing systems (e.g., NetSuite,Zuora, Billing Platform), credit card processing, and advanced Excel (pivot tables, VLOOKUPs).
- Experience: 5+ years in cash application, accounts receivable, or a similar role.
- Problem-Solving Skills: Ability to analyze and resolve complex payment discrepancies.
- Soft Skills: Strong communication, collaboration, and multitasking abilities.
- Qualifications: Bachelor s degree in finance, accounting, or a related field.
Employment Type: Full Time, Permanent
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