NebuLogic Technologies - Project Manager (5-8 yrs)

Roles & Responsibilities :

- In-depth understanding of CRM systems, workflows, and best practices.

- Awareness of the latest trends in CRM and how they can impact business strategies.

- Familiarity with programming languages relevant to CRM (e.g., SQL, API integrations).

- Knowledge of how CRM integrates with other systems and technologies.

- Ability to interpret and analyze CRM data to drive decisions.

- Familiarity with Agile and Scrum principles to adapt to changing client needs.

- Ability to identify and mitigate project risks effectively.

- Strong skills in planning and scheduling to ensure project milestones are met.

- Excellent verbal and written communication to articulate complex concepts clearly.

- Ability to negotiate project scope, timelines, and deliverables effectively.

- Strong interpersonal skills to understand client needs and concerns.

- Experience in fostering a collaborative team environment, ensuring everyone is aligned with project goals. Ability to guide and mentor team members, especially on technical aspects of CRM solutions.

- Strong analytical skills and Adaptability

- Understanding the stages of software development lifecycle (SDLC) to effectively manage project timelines.

Expectations from the Project Manager :

- Regularly engage with clients to ensure satisfaction and gather feedback.

- Provide transparent updates on project status, challenges, and successes.

- Anticipate issues before they arise and propose solutions.

- Effectively manage relationships with stakeholders, including clients, team members, and upper management.

Qualifications :

- Master's Degree (Preferred) : An MBA or Master's in Project Management

- Bachelor's degree in Computer Science, Information Technology, Business Administration or a related field.

- Proven experience as a Project Manager with at least 7 years managing CRM or related projects, including prior experience in development.

- Strong analytical and problem-solving abilities.

- Familiarity with project management tools and methodologies.

- Certified Scrum Master (CSM) or Agile Certified Practitioner (PMI-ACP)

- PMP certification is preferred but not a mandatory requirement

- Certifications from leading CRM platforms (e.g., Salesforce, Hubspot, etc)

- Preferred proficiency and experience with analytic tools viz, Tableau, Power BI

- Proficiency in relevant languages for CRM customization and integration viz Python, JavaScript

- Good to have a prior experience or knowledge in Healthcare sector

- Ability to work collaboratively in a fast-paced environment and manage multiple priorities.

- Quick learner with a proactive approach to tackling challenges.

- can provide advanced knowledge of business and project dynamics.