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CST Intern
NEST Academy of Sport Management
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- We are seeking a candidate with good communication skills and proficiency in the Hindi & English language.
- The role involves identifying issues reported by users during calls and providing prompt and effective solutions.
- The candidate will be responsible for troubleshooting and resolving ERP-related issues reported by the school, providing support and guidance to users, and ensuring the smooth functioning of the ERP system.
Required Skills and Qualifications:
- Strong communication skills and proficiency in the Hindi language.
- Active listening and the ability to communicate technical concepts.
- Troubleshooting and problem-solving skills.
- Proficiency in Excel and HTML
1) Handling the support ticketing system.
2) Attend the inbound calls and provide support through on-call assistance and guidance to users.
3) Troubleshoot and resolve ERP-related issues reported by the school.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Saturday
NEST Academy of Sport Management Benefits
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