NECSWS Finance Controller - ISSC

The role will be responsible for helping the Head of the ISSC and the Head of Global Shared Services drive the development of the shared services operating model in India. The individual will be responsible for all the Finance Transformation activities : Transition Management, Implementing Service Management Framework (performance management - SLA/KPI, Issue / Instance, Change Management), and Continuous Improvement to identify and drive productivity projects in the shared service centre serving captive customers within NEC GBU. This is a significant and challenging role that will drive world-class practices & expertise. The role will be part of Extended Finance Leadership in Global Shared Service Centre (GSSC).

Essential

: Customer focused, excellent stakeholder management skills, ability to work with cross functional teams within and outside organisation and manage internal customers whilst practicing high ethical standards. Prior hands-on experience in managing a significant budget and large numbers of staff & third-party consultants with a strong delivery focus is considered a key asset Problem solving mindset, good negotiation skills. Self driven, motivated individual able to work in fast pace, dynamic and deadline driven environment. Excellent verbal and written communication skills

Ability to drive and influence stakeholder at all levels. Experience in Project management, process improvement and process re-engineering Expected to work with minimum supervision and deliver on schedule, scope and budget.

Overall Project/Task description

ISSC Strategy

Ensure effective business planning processes are in place across the ISSC and support

Head of ISSC in the allocation and management of ISSC budget & resources

Transition and Change Management

Responsible for ensuring effective and efficient transfer of key processes and

procedures into the ISSC from respective CA s

Work with ISSC Head, GSSC Project teams in preparing the comprehensive transition

plan for entire Project Life Cycle (What, Who, When/ RACI metrics).

Identifying risk and opportunities at each stage of the transition plan and driving

stakeholders to mitigate the risks. Escalate and seek leadership support.

Ensure successful execution of each project life cycle phase (work shadow, service

rehearsals and phased cut over- Go/No Go decision)

Continuous Improvement

Responsible for driving continuous improvement mindset across the ISSC

Ensure ISSC process designs are consistent with best practice, and implement process

improvement opportunities and best practises through latest automation tools.

Benchmark ISSC process costs on a regular basis to optimize cost to serve

opportunities

Performance Management & Reporting (Service Management)

Ensure ISSC operates within a strong controls and compliance framework

Negotiate and agree service level agreements, covering all core processes performed

by the ISSC, with all key stakeholders

Work with central GSSC team to ensure initial deployment and maintain Service

Delivery Framework and ensure SLA / KPIs are clearly tracked and reported for each

process performed by the ISSC

Effectively present data and team performance to small groups, 1 to 1 to top

management

People Management

Ensure the ISSC is resourced with the appropriate capacity & capabilities to deliver and

maintain world class services

Education: Qualified professional (CA or CMA) or MBA Finance

Experience

(years): 15+yrs relevant work experience.

Relevant

Experience: Working in Finance & Accounting SSC (Captive SSC experience preferred), familiarity to ERP platforms (SAP preferred) Must have managed at least one Process transition end to end. Experience in implementing a multi-national global ERP template solution Awareness of emerging technology trends and the opportunities presented by digital transformation Large Team management experience of 3~5years.