System Administrator III - Windows/VMware

Job Title: System Administrator III - (Windows/VMware)

Job Location: Vikhroli (WFO)

Shift: Rotational (supporting 24/7 ops)

Role Summary:

The System Administrator will be responsible for managing and maintaining the company's IT infrastructure, with a focus on Windows Server environments, VMware virtualization technology, and database management across cloud platforms.

Key Responsibilities:

• VMware Management: Manage and maintain the VMware virtual environment, including VM provisioning, adding disk space, and making VM changes. 
• Windows Server Administration: Administer Windows Server environments (2012/2016/2019/2022) including system installation, configuration, and troubleshooting. 
• System Monitoring: Ensure system availability and performance through monitoring and capacity planning. 
• Backup and Recovery: Manage backups and restore protocols to ensure data integrity and availability. 
• High-Availability Solutions: Implement and manage high-availability solutions such as failover clustering, replication, and load balancing. 
• System Updates: Perform system updates upgrades, and hardware and software migrations. 
• Technical Support: Work on support tickets and provide technical support and guidance to users and other administrators. 
• Documentation: Document procedures, systems configurations, and network layouts. 
• Active Directory Support: Provide support for Active Directory, including making DNS changes, creating service accounts, and troubleshooting Active Directory services. 
• Database Management: Install, configure, and maintain databases like PostgreSQL, MongoDB, and RabbitMQ across cloud platforms such as Azure and AWS. 
• Project Work: Design, configure, implement, and test IT compute and storage solutions to address complex technical and business requirements. 
• Training: Train and assist internal support teams on new tools and procedures. 
• Routine Maintenance: Automate routine maintenance tasks and ensure proper backup procedures are in place and use. 
• 24x7 Support: Participate in a 24x7 weekly rotation to provide systems support. 
• Infrastructure Services: Support storage, networking, operating systems, network security, directory services, and server virtualisation. 
• Capacity Reporting: Assist with monthly capacity reports and recommendations. 
• Standard Duties: Perform standard system administration duties including server installation, system/application installation and patch management, Windows problem determination and resolution, log analysis, etc. 
• Device Management: Provide device management and upgrade support with hardware personnel as required. 

Qualifications:

• Bachelors degree in computer science/information technology / or equivalent stream. 
• Certifications: Certifications like VMware Certified Professional (VCP), Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Windows Server Hybrid Administrator Associate is an added advantage. 

Requirements: 

• Strong knowledge of Windows Server operating systems. 
• Proficiency in VMware ESXi and vCenter management. 
• Familiarity with backup and recovery software. 
• Advanced experience in complex IT operational environments.  Knowledge of Dell and Cisco hardware. 
• 5 years of proven experience as a System Administrator in a similar role. 
• Excellent problem-solving and communication skills. 
• Proven ability to document work and work in a process-driven development environment. 

Work Environment:

• This is a full-time position. 
• Candidates must be ready to work 5 days a week from Mumbai office. 
• Candidates should be ready to work in rotational schedules / shifts and supporting 24x7 operations.