Avamar Backup Administrator - Application Technical Support (6-8 yrs)

As an Application Tech Support Practitioner for Avamar Backup Administration, you will be responsible for providing ongoing support to clients, utilizing your exceptional communication skills and deep product knowledge to accurately define and resolve issues. Your typical day will involve interfacing with clients and ensuring our world-class systems are running smoothly.

Roles & Responsibilities :

- Provide ongoing support to clients for Avamar Backup Administration, accurately defining and interpreting issues to design and implement effective solutions.

- Interface with clients to ensure exceptional communication and understanding of their needs.

- Utilize deep product knowledge to troubleshoot and resolve issues, ensuring world-class systems are running smoothly.

- Collaborate with cross-functional teams to identify and implement process improvements, ensuring optimal system performance.

- Stay up-to-date with the latest advancements in Avamar Backup Administration, integrating innovative approaches for sustained competitive advantage.

Professional & Technical Skills :

- Must To Have Skills : Experience in Avamar Backup Administration.

- Good To Have Skills : Knowledge of related backup technologies such as NetBackup, Commvault, or TSM.

- Strong understanding of backup and recovery concepts.

- Experience with Linux/Unix operating systems.

- Experience with scripting languages such as Perl or Python.

Additional Information :

- The candidate should have a minimum of 4-6 years of experience in Avamar Backup Administration.

- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.