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Associate Manager/Associate Manager II - Vigilance (West)
8-9 years
Bangalore / Bengaluru
1 vacancy
Associate Manager/Associate Manager II - Vigilance (West)
Navi Technologies
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Passionate about Navi s mission and vision
- Demonstrates dedication, perseverance and high ownership
- Goes above and beyond by taking on additional responsibilities
- Consistently creates value for the customers and stakeholders through high-quality outcomes
- Ensuring excellence in all aspects of work
- Efficiently manages time, prioritizes tasks, and achieves higher standards
- Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility
- Vigilance mandate across three dimensions
- Preventive reducing occurrence of a lapse (violation of governance / policy requirements)
- Detective identifying verifying occurrence of a lapse
- Punitive deterring the occurrence of a lapse
- Address customer complaints / grievances raised to law enforcement authorities
- Engage liaise with law enforcement agencies / authorities locally
- Liaison with Government Authorities in handling local, on ground matters with police, managing
investigations on fraud rings - Maintain a strong network of LEA relationships, especially in focus regions covered, to leverage when addressing matters of customer complaints / frauds
- To build this network regionally, and maintain / grow on an ongoing basis, plan for engagement on the ground
Required Skills
- Degree qualified with minimum 8+ years of relevant experience (Ex-LEA experience would be preferred)
- Hands-on approach in solving complex security problems
- Identifies stakeholder expectations, and adjusts language/ style to suit the listener; structures information to be well-reasoned and solution-focused
- Ability to balance risk, potential impact, resourcing, business drivers, and timelines
- Excellent verbal and written communication skills
- Ability to work independently on complex and confidential tasks
- Strong understanding of Pre and post-acquisition fraud risk, Unsecured Secured Credit underwriting skill, Customer Management Skill
Employment Type: Full Time, Permanent
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