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SRE Production Support Engineer
Natobotics
posted 3d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- SRE Production Support Engineer will be responsible for ensuring the smooth operations and performance of our production systems.
- Monitor system performance, respond to incidents, and ensure minimal downtime.
- Develop/maintain automation scripts to streamline operations and improve system reliability.
- This role requires expertise in troubleshooting and resolving complex technical issues to minimize downtime and ensure customer satisfaction.
- Monitor and maintain the availability and performance of production systems.
- Respond promptly to production incidents and provide quick resolutions.
- Collaborate with development teams to identify and address root causes of recurring issues.
- Implement proactive measures to prevent system failures and optimize performance.
- Conduct regular system health checks and performance tuning.
- Develop and maintain documentation of system configurations, processes, and troubleshooting guides.
- Provide on-call support as required.
- Bachelor s degree in computer science or equivalent.
- Minimum of 6 years of experience as a Production Support Engineer or similar role in a fast-paced, high-availability environment.
Monitoring and Incident Response: (Mandatory)
- Proven experience in incident management and troubleshooting
- Proficiency in monitoring tools (e.g., Prometheus, Datadog)
- Exposure to AWS systems
Scripting and Automation:
- Strong scripting skills (Python, Bash)
- Experience with automation tools (Ansible, Terraform)
CI/CD Pipelines:
- Exposure and understanding CI/CD pipelines (Jenkins, GitLab CI/CD) and deployment automation.
Mandatory skills:
- SRE, Product Support, Incident Management, Monitoring, Automation, Shell, Python / Bash, Linux, AWS
Employment Type: Full Time, Permanent
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based on 4 employees
Strict timing
Monday to Friday
No travel
Day Shift
Natobotics Benefits
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