Client Support Engineer - CDOT

Role - Client Support Engineer

No of Vacancy - 5 (Delhi) + 4 (Bangalore)

Location - New Delhi (Candidate need to travel as per work requirements)

Qualification

• BE/B.Tech/MCA or Equivalent Qualification

Experience

• 1+ Years

Roles and responsibilities

• Client Support Engineer: Implementation of Security solution, applications at client end, debug the deployment issues, LDAP and Active Directory management, Operating Systems administration

Job Requirements

• Knowledge of operating systems, IT equipment and technologies,
• Knowledge of OSI Layer and TCP/IP networking
• Experience in securing and working with any operating systems like Windows, RHEL, Ubuntu, CentOS, etc. and any hypervisors like VMWare, Ovirt, etc.
• Experience in installing and troubleshooting of Desktop, Laptop, Workstation,
• working experience in installing, configuring, and troubleshooting Windows & /Linux based system
• Collaborate with the other security teams to contain and investigate major incidents
• Must have excellent reporting and analytical skills.
• Excellent oral/written communication and documentation skills,
• Able to work under pressure and tight deadlines.
• Candidate should be willing to travel anywhere in India for support activities. Should be able to handle the clients efficiently for deployment of C-DOT solutions.
• Open to learn new technologies
• Working knowledge and willing to track the resolution of issues on Ticket Monitoring system with stringent response time
• Place of posting would be Bangalore / Delhi

Certification

Any certifications such as CISSP, CEH, CISA, CEH, ECSA, SSCP, RHCE or MCSE shall be an advantage.