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Deputy Manager CRM
Narang Realty
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Client Relationship Management:
Build and maintain strong relationships with clients, addressing their queries and concerns from booking formalities to possession.Act as the primary point of contact for client communications post-sales. - Post-Sales Activities:
Handle the entire CRM lifecycle, including demand letters, other post-sales processes.Manage collections, ensuring timely and accurate payments from clients.Monitor and resolve client-related issues in collaboration with the accounts team. - Demand Raising & Collections:Generate and send demand letters to clients as per the payment schedule.Ensure timely collection of payments and meet monthly, quarterly, and annual collection targets for both individual and project goals.Reconcile accounts and address discrepancies in collaboration with the accounts department.
- Documentation & Compliance:Verify client-related documents before execution to ensure accuracy and compliance with company policies.Keep track of outstanding payments and follow up with clients to maintain collections efficiency.
- Reporting & Analytics:
Prepare and present various reports (daily, weekly, quarterly, and monthly) to track CRM activities and payment status.Analyze data to improve customer experience and streamline processes.
Employment Type: Full Time, Permanent
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What people at Narang Realty are saying
Deputy Manager CRM salary at Narang Realty
reported by
2
employees
with 10-11
years exp.
₹10.1
L/yr - ₹12.9
L/yr
64%
more
than the average Deputy Manager CRM Salary in India
View more details
What Narang Realty employees are saying about work life
based on 26 employees
Flexible timing
Alternate Saturday off
No travel
Day Shift
Narang Realty Benefits
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