Sr. Executive/Assistant Manager Key Account - ECommerce

The incumbent will be accountable for end-to-end marketing interventions, STP framework development, and seamless progression of previous initiatives. The key focus will be on Digital outreach drive, multichannel marketing, and customer interaction for lead closure.

Role & responsibilities

• Assist KAM in day-to-day operations and reporting of Key E-commerce channel.
• Coordinating with supply chain - Monitoring and tracking the Purchase orders for all accounts, maintaining of Masters for each party, ensuring on-time delivery of planned Saleable and Promotional items with a 100% Fill Rate.
• Taking the appointments for deliveries as per the TAT for the POs.
• Monitoring and managing RTVs as per the agreements tracking them to make sure inwards are completed and Credit notes are passed.
• Weekly checks on the Outstanding reports and leasing with the finance teams to ensure timely payments and disbursements of discounts and other expenses.
• Maintain and circulating updates on sales and stock reports on Weekly and Monthly basis.
• Onboarding new accounts
• Setting and achieving aspirational growth targets for the online side of the business
• Assisting KAM in Building the Joint Business Plan, defining the metrics, and driving the sales of the specific eCommerce accounts and building relationships with the Planning and executing complete business operations of e-commerce at each level - Front end operations, Product Assortment, Supply chain, to increase the digital presence of the brand and product performance.
• Monitoring forecast at a product at region and account level; monitoring the products listed and ensuring the deliveries of orders to achieve a market share of products.
• Establishing working relationships with e-commerce partners.
• Improving content on partner platforms & driving and enabling exclusive launches. Ensuring the best content for the products through cataloging and updation of A+ Content, Videos etc. for the best customer experience on the respective portals.
• Understanding the Key Business Drivers for this channel and managing channel forecasts Collaboration with internal as well as external stakeholders to achieve the desired share in each category

Preferred candidate profile

• Bachelors degree preferred in Business Management, Marketing, Digital Marketing is required, MBA is a plus.
• 3+ years managing ecommerce sales and operations
• Google and Facebook certification is a plus
• A previous experience in derma cosmetics / pharmaceutical marketing is a plus •
• Language: fluent English
• Digital marketing experience is must
• Strong Project management knowledge and skills
• P&L Management 0.5 -2 years of experience in SMM & Digital Marketing & Brand Management
• Good Communication skills & strong analytical capabilities
• Team player, Dynamic and Self-motivated with Positive Attitude & Sense of ownership
• Strong excel and PPT skills (Must)